Test Proctor

TEKsystems is partnering with an innovative startup to support user testing for a cutting-edge device. We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands-on experience in user research, healthcare technology, and client-facing work. This project will be 6 months to start but can be extended for top project consultants.

About the role

This is a contract position based in Waltham, MA, with a schedule of Monday through Friday, 9 AM to 6 PM. No prior experience is needed—we are willing to train!

Responsibilities

• Coordinate and facilitate in-person user research sessions with study participants
• Guide participants through structured testing activities involving a wearable medical device
• Observe and document participant feedback, behaviors, and experiences using an iPad
• Ensure all session data is recorded clearly, accurately, and consistently
• Provide a welcoming, professional, and supportive environment for participants
• Communicate effectively with internal team members and escalate any issues as needed
• Follow established research protocols and maintain confidentiality of participant data

Requirements

• Strong interpersonal and communication skills; comfortable interacting with a wide range of people
• Friendly, professional demeanor with a high level of emotional intelligence
• Ability to stay organized and attentive to detail during live sessions
• Basic comfort using technology (e.g., iPads, apps, note-taking tools)
• Reliable and punctual with a strong sense of accountability

Pay

The pay range for this position is $20.00 - $24.00 per hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

• Monday through Friday, 9 AM to 6 PM
• Fully onsite position in Waltham, MA