Test Proctor

Location: 484 Viking Dr, Suite 105, Virginia Beach, VA 23452

Wage: $15.25/hour

Hours: Part Time

Schedule: Tuesday, Wednesday, Thursday 11 a.m. – 5 p.m., Friday & 4th Saturday of each month 8 a.m. – 3 p.m.

About the role

As a Test Center Administrator (Exam Proctor) you will play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry‑level position with training provided, ideal for individuals who value accuracy, customer service, and a calm testing environment.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping, such as sanitizing workstations.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Requirements

• High school diploma or equivalent.
• U.S. citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40 % of your shift.
• Commitment to exam security and compliance.

Why you’ll love working here

At PSI you are part of a global team making a real impact. The company values integrity, growth, and purpose, and invests in employee futures.