Test Proctor
PSI Services LLC · Nashville, TN · 4 wk ago
On-siteManagement$17.75/hrFull-time
Location: 1102 Kermit Drive, Suite 101, Nashville, TN 37217
Pay
$17.75/hr. plus benefits for full‑time positions
Schedule
- Full Time – Schedule 1: Wednesday – Saturday 7 am – 4 pm
- Full Time – Schedule 2: Monday, Tuesday, Friday, Saturday 7 am – 4 pm
About PSI: Join PSI – a global leader in testing solutions. PSI helps people achieve their goals through fair and secure assessments, providing license and certification exams for state and federal agencies as well as assessments for public and private companies.
About the role
As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry‑level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.
Responsibilities
- Welcome test takers and explain testing procedures clearly.
- Verify IDs and maintain strict exam security protocols.
- Set up workstations and troubleshoot technical issues with internal teams.
- Supervise exams and ensure compliance with PSI policies.
- Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
- Troubleshoot with internal departments, such as the IT department, to fix any technical issues in the Test Center.
- Provide support for test takers with accessibility needs.
Requirements
- High school diploma or equivalent.
- U.S. citizenship is required.
- Customer service experience preferred (training provided).
- Strong communication skills and attention to detail.
- Ability to remain calm under pressure and handle sensitive situations.
- Basic computer skills; Microsoft Office experience is a plus.
- Physical ability to stand/walk for up to 40 % of your shift.
- Commitment to exam security and compliance.
Benefits
- Competitive pay plus comprehensive benefits (medical, dental, vision).
- Paid time off and retirement plans (401(k), pension).
- Flexible scheduling and work‑life balance.
- Career development and training opportunities.
- Wellness programs and global initiatives.
- Volunteer opportunities and community engagement.