Test Local Owner

Essential job functions

• Understands and promotes Jim ‘N Nick’s BBQ culture and brand image.
• Provides team with necessary information and resources.
• Passionate about becoming the best in class and motivated to contribute.
• Makes decisions on hiring, promotions, and separations.
• Communicates performance goals and standards.
• Maintains strong relationships with management team.
• Implements operational best practices.
• Builds support and commitment among team members.
• Monitors guest comments and handles complaints promptly.
• Maintains staffing levels, on-boarding, training programs, and succession planning.
• Develops managers and team members for current and future responsibilities.
• Maintains consistent performance standards.
• Ensures retention of managers and team members.
• Manages costs to maintain budget while maintaining service standards.
• Educates and assists management in analyzing P&Ls and creating cost improvement objectives.
• Manages individual G&A expenses and capital expenditures.
• Establishes cost improvement objectives and implements specific action plans.
• Manages inventory standards and procedures.
• Prepares challenging and realistic location budgets.
• Follows and audits cash-handling policies and procedures.
• Measures ROI on community partnerships.
• Leads the new restaurant opening process.

Operations

• Maintains Health Department and Company standards.
• Maintains facilities properly, including equipment and building maintenance.
• Fulfills company standards, procedures, and policies.
• Ensures locations provide best in class service and environment.
• Models guest service and satisfaction.
• Monitors guest comments and handles complaints promptly.

People Retention and Development

• Maintains staffing levels, on-boarding, training programs, and succession planning.
• Coaches and develops managers and team members.
• Analyzes own performance to develop self-improvement objectives.
• Maintains consistent performance standards.
• Develops teamwork and engagement.
• Responds to manager and team member needs, concerns, and feedback.
• Praises, rewards, and recognizes team members.
• Ensures retention of managers and team members.
• Establishes an inclusive atmosphere.

Financial Management

• Maintains costs within budget while maintaining service standards.
• Educates and assists management in analyzing P&Ls and creating cost improvement objectives.
• Manages individual G&A expenses and capital expenditures.
• Establishes cost improvement objectives and implements specific action plans.
• Manages inventory standards and procedures.
• Prepares challenging and realistic location budgets.
• Follows and audits cash-handling policies and procedures.

Community

• Demonstrates current knowledge about the industry and the community.
• Partners with marketing to create sales-building plans with a strong focus on community programs.
• Translates community involvement into tangible sales and brand awareness.
• Measures ROI on community partnerships.
• Leads the new restaurant opening process.

Education/Training/Work Experience

• Minimum of five (5) years in Casual Dining/QSR General Manager role.
• Minimum of three (3) years in Multi-Unit Leadership role.
• Strong background in restaurant operations.
• Proficient with Microsoft Software Package (Outlook, Word, Excel, PowerPoint).

Knowledge, Skills And Abilities

• Strong business and financial acumen.
• Strong attention to detail and decision-making ability.
• Analytical and strategic thinking ability.
• Excellent oral and written communication skills.
• Strong planning, organizational, and time management skills.
• High level of interpersonal skills.

Requirements

• Ability to stand for long periods of time and work in a restaurant environment.
• Ability to bend, stoop, kneel, and move freely using all limbs and lift at least 30 pounds.
• Ability to travel up to 60% of the time, attend meetings, and visit Jim ‘N Nick’s locations, vendors, etc., possibly in other geographical locations, in inclement weather, and with minimal notification when needed.
• Ability to work under a high degree of stress on a physical, mental, and emotional level; this includes performing work in a fast-paced manner and making timely decisions.