Test Center Administrator (FT)
Prometric · Louisville, KY · 3 wk ago
OTHRFull-time
We need to output HTML fragment with sections: About Us? Actually they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They said do NOT repeat the job title as a heading. The posting includes "About Us" and "Job Overview". We need to decide which sections to include based on content.
We must include sections only when posting has real, specific content. So we can have sections: About Us (maybe "About the role"? but they said "About the role" as example; but we have "About Us" describing company. Could treat as "About the role"? Not exactly. Perhaps we can have "About Us" as heading? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They said do NOT repeat the job title as a heading. The posting includes "About Us" and "Job Overview". We need to decide which sections to include based on content.
We must include sections only when posting has real, specific content. So we can have sections: About Us (maybe "About the role"? but they said "About the role" as example; but we have "About Us" describing company. Could treat as "About the role"? Not exactly. Perhaps we can have "About Us" as heading? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are typical headings but we can use others if appropriate? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings if content matches. For "About Us" we could use "About the role" but that's not accurate. Maybe we can omit About Us section? But we need to preserve all substantive information. The About Us paragraph is substantive. Could we put it under a About the role
even if not exactly? Might be okay. However they said "do NOT repeat the job title as a heading". Not about About Us.
Better to include a section "About Us" with About Us
. The instruction didn't forbid other headings, just gave examples. So we can use About Us
.
Similarly we have "Job Overview" which could be part of About the role. Could combine.
We have "PERKS for employees hired for 20+ hours:" and "Include these PERKS for employees hired for Full Time:" plus schedule details. So we need Benefits section (maybe include perks). Also Schedule section (they gave schedule details). Pay not mentioned, so omit Pay section.
Responsibilities section present.
Qualifications section present (Education, Experience). Skills section present.
We need to remove boilerplate: EEO statement, etc.
We must not include duplicated lines.
We need to preserve all substantive information: About Us paragraph, Job Overview paragraph, Responsibilities bullet list, Qualifications (Education, Experience), Skills bullet list, Physical Job Requirements (maybe part of Skills or Qualifications? Could be under Skills or a separate section? Could be under Skills or maybe under Requirements. Since they gave Skills heading, we could put physical requirements under Skills or maybe under Requirements. But we have a Skills section already; we could include physical requirements there as part of Skills? Might be better to have a "Requirements" section for physical job requirements. However they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements for physical job requirements.
Thus sections: About Us (or About the role), Responsibilities, Requirements (physical), Qualifications (Education & Experience), Skills (communication, multi-task, etc.), Benefits (perks), Schedule.
We must not include headings with filler text. Ensure each heading has substantive content.
Now format: Use for each heading. Then content: For prose use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings if content matches. For "About Us" we could use "About the role" but that's not accurate. Maybe we can omit About Us section? But we need to preserve all substantive information. The About Us paragraph is substantive. Could we put it under a About the role
even if not exactly? Might be okay. However they said "do NOT repeat the job title as a heading". Not about About Us.
Better to include a section "About Us" with About Us
. The instruction didn't forbid other headings, just gave examples. So we can use About Us
.
Similarly we have "Job Overview" which could be part of About the role. Could combine.
We have "PERKS for employees hired for 20+ hours:" and "Include these PERKS for employees hired for Full Time:" plus schedule details. So we need Benefits section (maybe include perks). Also Schedule section (they gave schedule details). Pay not mentioned, so omit Pay section.
Responsibilities section present.
Qualifications section present (Education, Experience). Skills section present.
We need to remove boilerplate: EEO statement, etc.
We must not include duplicated lines.
We need to preserve all substantive information: About Us paragraph, Job Overview paragraph, Responsibilities bullet list, Qualifications (Education, Experience), Skills bullet list, Physical Job Requirements (maybe part of Skills or Qualifications? Could be under Skills or a separate section? Could be under Skills or maybe under Requirements. Since they gave Skills heading, we could put physical requirements under Skills or maybe under Requirements. But we have a Skills section already; we could include physical requirements there as part of Skills? Might be better to have a "Requirements" section for physical job requirements. However they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements for physical job requirements.
Thus sections: About Us (or About the role), Responsibilities, Requirements (physical), Qualifications (Education & Experience), Skills (communication, multi-task, etc.), Benefits (perks), Schedule.
We must not include headings with filler text. Ensure each heading has substantive content.
Now format: Use for each heading. Then content: For prose use
for each heading. Then content: For prose use
. For lists use
- .
We need to preserve all details exactly.
Let's extract content.
About Us paragraph:
"Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere."
Job Overview paragraph:
"The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment."
We could combine About Us and Job Overview under About Us heading? Or separate? Could have About Us heading with both paragraphs. That's fine.
Responsibilities list:
- Maintain and apply expert knowledge of test center policies, practices and procedures
- Greet examinees and verify identification
- Perform required security checks including the use of wands
- Continuously monitor candidates as they complete exams
- Report and/or resolve candidate issues with urgency
- Maintain secure environment and materials in the test center at all times
- Ensure every candidate receives a fair and comfortable testing experience
- Report any occurrences outside company guidelines
- Ability to be flexible with scheduling based on Prometric days of operations
- Represent Prometric's vision, mission and values
- Safeguard the test center from misconduct
- If applicable, digitally scan and record candidate fingerprint identification
Note: Some items are phrased as abilities; keep as is.
Qualifications:
Education: "High school diploma or equivalent requiredCollege experience a plus" (note missing space). We'll keep as is but maybe add space.
Experience: "Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)Must be 18 years of age to qualify"
We'll format as two paragraphs or list? Could be
Education: High school diploma or equivalent required. College experience a plus.
andExperience: Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.). Must be 18 years of age to qualify.
Skills list: - Ability to communicate professionally and effectively with candidates and coworkers - Ability to write detailed and accurate reports and correspondence - Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation - Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing) Physical Job Requirements (under Requirements heading): - Must be able to bend, stoop, and lift up to 40 pounds - Ability to remain in a stationary position for extended periods of time while administering exams - Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room - Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam - Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols Benefits (perks) section: We have two sets: PERKS for employees hired for 20+ hours: (list) and Include these PERKS for employees hired for Full Time: (list). Need to combine? Could list all perks. First list (20+ hours): - 12 Paid Holidays Off annually based on work schedule and start date - No selling or quotas - Office setting environment - No inventory, stocking, floor moves or overnight shifts! - Paid training - Sick time prorated based on start date - 401K - Employee Assistance Program - Vision - FSA Second list (Full Time): - Legal - Vacation - Available Schedule Full Time Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. - Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. - Candidate must be open to flexible scheduling. - Schedules are available 2 weeks in advance. Wait, the second list seems to mix benefits and schedule. Actually the text: "Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation Available Schedule Full Time Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.Schedules are available 2 weeks in advance." So "Legal" and "Vacation" are perks. Then schedule details follow. So we need Benefits section for perks (Legal, Vacation, plus the 20+ hours list). Schedule section for schedule details. Thus Benefits: list of perks: 12 Paid Holidays Off annually based on work schedule and start date; No selling or quotas; Office setting environment; No inventory, stocking, floor moves or overnight shifts!; Paid training; Sick time prorated based on start date; 401K; Employee Assistance Program; Vision; FSA; Legal; Vacation. We should keep exactly as written, maybe punctuation. Schedule section: details: "Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance." We need to preserve that exactly. Now ensure we don't include boilerplate: EEO statement at end removed. Now produce HTML fragment. We'll structure:About Us
...
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
Education: High school diploma or equivalent required. College experience a plus.
Experience: Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.). Must be 18 years of age to qualify.
Skills
- ... ...
Benefits
- 12 Paid Holidays Off annually based on work schedule and start date
- No selling or quotas
- Office setting environment
- No inventory, stocking, floor moves or overnight shifts!
- Paid training
- Sick time prorated based on start date
- 401K
- Employee Assistance Program
- Vision
- FSA
- Legal
- Vacation
Schedule
Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.
Check for any duplicated lines: none. Make sure we didn't miss any substantive info: The "TEST CENTER ADDRESS: 7400 New Lagrange Road" and location "Louisville Ky. 40222". Should we include that? It's location info.