Test Automation Consultant

Infosys SURE (Services, Utilities, Resources, Energy) unit empowers businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through disruption, enabling them to unlock value and realize sustainable growth. Join a pioneering team leveraging advanced AI and digital technologies to drive innovation and operational excellence on transformative projects that shape the future of critical industries.

About the role

As a Technology Consultant 2, you will contribute to various phases of the software development lifecycle, focusing on Salesforce testing and quality engineering.

Responsibilities

• Contribute to requirements elicitation by documenting assigned business requirements.
• Facilitate software application design discussions and document design decisions to guide the technical team.
• Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
• Conduct code reviews, implement changes to the codebase, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks for smooth software transitions.
• Actively resolve production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base.

Requirements

• Experience in Salesforce testing across Sales Cloud, Service Cloud, Experience Cloud, CPQ, and other Salesforce platforms.
• Experience in functional testing, system testing, regression testing, end-to-end testing, and User Acceptance Testing (UAT).
• Experience in test strategy development, test planning, quality governance, and release readiness management.
• Experience in client stakeholder management and coordination with business and IT teams.
• Experience collaborating with developers, architects, product owners, and offshore testing teams.
• Experience in UAT support, defect triage, and user training activities.
• Experience in test automation using AccelQ, Provar, Tricentis Tosca, or Playwright.
• Experience in integration testing and API testing (REST/SOAP).
• Experience in Data Migration Testing and Mobile Application Testing.
• Experience in AI-enabled quality engineering, AI-assisted test case generation, automation acceleration, impact analysis, and test optimization.
• Experience in quality metrics reporting, risk assessment, and stakeholder communication.
• Experience in Agile, DevOps, and continuous testing environments.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship.

Preferred Skills

• Experience leading onsite-offshore delivery models.
• Experience in stakeholder engagement and client relationship management.
• Experience in presentation, facilitation, and solutioning activities.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
• 401(k) plan with contributions dependent on salary level
• Paid holidays plus Paid Time Off