Test Administrator, Testing & Assessment Center (Part-time Temp)

About the role

This position is responsible for administering and proctoring assessments, professional licensure, and certification exams in a secure environment for multiple testing agencies. The role involves complying with all testing policies and procedures, strictly adhering to testing guidelines, and maintaining confidentiality of testing materials and scores.

Responsibilities

• Greet and check-in candidates, verify identification, and communicate exam protocols to test takers.
• Review candidate's registration paperwork for accuracy and request revisions if required.
• Communicate effectively when denying admission to ineligible candidates.
• Maintain confidentiality of testing materials, logs, non-disclosure agreements, and test scores.
• Set up testing rooms and prepare materials for both paper-pencil and computer-based testing.
• Administer private testing sessions to candidates with approved accommodations.
• Administer both in-person and remote testing sessions to College and Career Readiness students.
• Monitor and move around the testing room to ensure students are properly seated to avoid testing irregularities.
• Travel to offsite locations, including NC prisons and jails, to administer assessments and High School Equivalency exams.
• Document and report all test center irregularities to the test vendor and the Test Center Specialist.
• Troubleshoot technical issues with the test vendor.
• Maintain a neat testing area, including erasing note boards and sanitizing tables and keyboards after exams.
• Participate in scheduled in-service training, staff meetings, and professional development activities.

Requirements

• Bachelor's degree.
• Valid Driver's license and approval required by the College’s liability insurance carrier.
• Must be able to work a flexible schedule including day, night, and one designated Saturday per month based on testing schedule.

Skills

• Ability to pass and maintain certifications for BEST Plus, Pearson Vue, GED, HiSET, and TABE.
• Ability to work in a quiet (library-style) setting for long periods of time.
• Excellent oral and written communication skills.
• Ability to diffuse emotional situations and offer viable solutions.
• Ability to work as part of a team to achieve a common goal.
• Ability to work with a diverse population.
• Ability to work independently, be self-directed, and task-oriented.
• Detail-oriented with the ability to review material for accuracy and completeness.
• Intermediate experience with Microsoft Office (Word, Excel, Outlook) and the Internet.
• Ability to stand for long periods of time.