Tesla Advisor, Delivery
Tesla · Wetumpka, AL · 1 mo ago
On-siteManagementFull-time
What You'll Do
- Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
- Demonstrate expertise in selling Tesla’s products and services
- Maximize scheduling efficiency to improve customer experiences
- Compile reports for performance improvement and support training
- Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
- Maintain Store Fleet: Coordinating service, allocation management, and completing accident report
- Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
What You'll Bring
- At least 1 year of customer service experience
- Proactive team member and ability to develop collaborative relationships
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver's license required
Benefits
- Competitive pay
- Medical plans with $0 payroll deduction
- Fertility, adoption, and surrogacy benefits
- Dental and vision plans with $0 paycheck contribution
- HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company-paid (Health Savings Accounts) HSA Contribution
- Basic Life, AD&D, Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Commuter benefits
- Employee discounts and perks program