Territory Service Sales Representative

About the role

About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

The Service Tele Sales Representative is responsible for selling and promoting our services over the phone to the pre-identified potential customers in a specific geographic area. The successful candidate builds and maintains strong relationships with customers, works collaboratively with internal teams, and meets or exceeds sales targets.

Responsibilities

• Follow up on leads generated from marketing campaigns, referrals, and other sources.
• Build rapport and establish a relationship with customers through active listening and effective communication.
• Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET.
• Accurately record customer information and sales activity in the CRM system
• Meet or exceed sales targets by maintaining a high level of productivity and quality.
• Collaborate with internal teams to ensure customer satisfaction and service delivery excellence.
• Continuously improve sales skills and product knowledge through training and professional development
• Adhere to company policies, procedures, and ethical standards.
• Analyze and utilize data in a service sales context

Requirements

• 2+ years of experience in tele sales or telemarketing, preferably in the service industry
• Proven track record of meeting or exceeding sales targets

Skills

• Excellent communication, presentation, and negotiation skills, Value selling and story telling / professional presentation skills
• Strong customer service orientation and ability to build lasting relationships
• Highly motivated, results-driven, and able to work independently
• Ability to work in a fast-paced environment and manage multiple priorities
• Proficiency in MS Office and CRM software
• Value selling and storytelling / professional presentation skills

Qualifications

• Bachelor's degree in business, Marketing, or a related field

Benefits

• Medical, dental and vision care coverage