Territory Sales Representative

Rhythm Healthcare is a leading provider of DME, HME, and Respiratory products in the medical equipment manufacturing industry. We bring comfort, safety, independence, and hope to people who connect with our brand and are committed to ensuring every customer feels valued and cared for. As we grow, we offer exceptional work experiences with numerous opportunities for development and advancement. If you align with our core values of Emotional Intelligence, Grit, Growth Mindset, and Sincerity, we invite you to join our team.

About the role

The Business Development Specialist (BDS) drives revenue growth within an assigned territory by executing daily sales activities, adding value in every customer interaction, and managing opportunities through the full sales cycle. This role focuses on meeting and exceeding territory revenue goals through disciplined sales processes and maintaining a strong opportunity pipeline.

Responsibilities

• Achieve and exceed territory revenue goals by executing a disciplined sales process and maintaining a strong opportunity pipeline.
• Make a minimum of five live customer calls per day, prepared with relevant insights, competitive positioning, and value-based discussion points.
• Add value on every call by understanding customer needs, identifying opportunities, and recommending appropriate solutions from the Rhythm product portfolio.
• Follow the opportunity pipeline process to ensure timely progression through sales stages, with clear next steps and gate reviews.
• Maintain accurate and complete CRM records for all sales activities, opportunities, and customer interactions.
• Identify opportunities to market, sell, upsell, and cross-sell innovative healthcare products to durable medical equipment providers within the designated territory.
• Follow through on commitments to ensure customer satisfaction, trust, and long-term retention.
• Build and maintain strong relationships with key decision-makers, influencers, and end users in assigned accounts.
• Demonstrate expert-level product knowledge and stay informed about industry trends, competitive products, and market developments.
• Tailor messaging to each audience, ensuring relevance and impact when engaging different decision-makers.
• Partner with the Regional Sales Manager to review pipeline health, identify roadblocks, and develop strategies to close high-value opportunities.
• Collaborate with internal teams (Customer Experience, Sales Operations, AR, Operations) to ensure a seamless customer experience.
• Research prospective customers, identify key players, and generate new business opportunities.
• Attend relevant industry events, conferences, and customer meetings as directed.
• Provide feedback to leadership on unmet customer needs, competitive threats, and potential product or process improvements.
• Analyze and create reports as required.
• Achieve sales quotas and other performance metrics.
• Maintain a professional presence in the field and represent Rhythm Healthcare’s Core Values of EQ, Grit, Growth Mindset, and Sincerity.

Requirements

• Bachelor’s degree preferred and/or 1-3+ years of B2B sales experience, preferably in DME, healthcare, or medical devices.
• Proven ability to consistently meet or exceed sales quotas.
• Strong understanding of sales processes, opportunity management, and territory planning.
• Proficiency in CRM systems (NetSuite preferred) and Microsoft Office Suite.
• Willingness to travel up to 50%, including overnights.
• Road warrior with regular overnight travel.
• Ability to lift up to 50 lbs without assistance.
• Residence within the territory (Florida – based out of West Palm Beach) is required.

Skills

• Superb interpersonal skills, including the ability to quickly build rapport, problem solve, demonstrate empathy, and seek resolution.
• Driven self-starter with an entrepreneurial spirit, attention to detail, and strong organizational skills.
• Train to “expert” level on all products.
• Excellent written and verbal communication skills.
• Ability to learn diverse skills quickly and efficiently, with an attitude of constant improvement and a desire for ongoing personal development.
• Above-average ability to utilize standard computer programs including Excel, Word, and PowerPoint.
• Self-motivated with a high sense of accountability.
• Commitment to excellent customer service and follow-up.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Comprehensive benefits package with Unlimited PTO.
• Phone and auto allowances.

Pay

The pay range for this role is $200,000 - $275,000 USD per year, including base salary and bonus/commissions. This reflects the target compensation for the first year at plan achievements.