Jobs · North Carolina

Territory Sales Manager - Program Dealer Specialist - Charlotte

TireHub · Charlotte, NC · 2 wk ago
HybridFull-time

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. Our people – Hubbers – are at the center of everything we do. From the warehouse floor to corporate strategy, every Hubber plays a role in something bigger, embracing challenges and delivering with speed and energy.

About the role

The Specialist, Program Dealer grows sales with existing customers while developing new customer accounts to achieve sales and profit goals within a geographical territory. This role reports to the Regional Sales Leader and embodies TireHub’s core attributes: approachable, adventurous, relentless, and speedy.

Responsibilities

  • Achieve daily, weekly, and monthly sales goals for assigned customers using multiple prospecting and sales tools
  • Record results of sales visits in Microsoft Dynamics (CRM)
  • Prospect customers in assigned territory
  • Complete all administrative account enrollment activities accurately for assigned accounts
  • Grow current and new assigned accounts using internal programming, pricing, and tools
  • Transition assigned TireHub+ and non-program customers to manufacturer dealer programs
  • Collaborate with Product Assortment Manager on inventory issues and local market inventory optimization
  • Support expansion and new market TLCs
  • Coordinate frequently with TLC staff, Pricing, Shareholder contacts, Operations, Credit, and Accounts Receivable
  • Partner with Customer Service Specialist to align sales efforts
  • Drive consultative selling to determine customer needs, suggest solutions, and negotiate competitively

Assigned approximately 200 accounts, with the following time allocation:

  • 40% visiting top 50 dealers on manufacturer programs at customer locations
  • 30% visiting bottom 150 customers not on manufacturer programs at customer locations
  • 15% prospecting potential customers identified by the PDS or CSS team
  • 15% administrative time from Home Office (not more than 1 day per week)

Success measured by:

  • Sales results and activities
  • Administrative compliance
  • New program customer activations, dealer nominations, and transitions from non-program to manufacturer programs
  • Year-over-year customer growth
  • Margin results and program compliance
  • Other KPIs as defined by business needs

Requirements

  • 5+ years of total sales experience, including field and B2B sales and key customer relationships
  • 2+ years of sales experience in the tire industry or wholesale distribution preferred
  • Bachelor’s Degree preferred
  • Valid driver’s license and 3–5 years of driving experience
  • Home-based with up to 70% travel, including frequent overnights

Skills

  • Fluency in tire manufacturer programs
  • Familiarity with supply chain processes
  • Familiarity with tire manufacturer warranty, programs, and products
  • Familiarity with customer relationship management tools (Microsoft Dynamics)
  • Familiarity with enterprise resource planning systems (Prophet 21)
  • Familiarity with business intelligence tools (Power BI)
  • Proficient in Microsoft Office suite
  • Excellent written, verbal, and presentation communication skills
  • Ability to analyze data to identify trends and market-share growth opportunities

Competencies

  • Customer Focus: Building strong relationships and delivering customer-centric solutions
  • Action Oriented: Taking on new opportunities with urgency and high energy
  • Drives Results: Consistently achieving results under tough circumstances
  • Communicates Effectively: Developing multi-mode communications tailored to different audiences
  • Optimizes Work Processes: Focusing on continuous improvement
  • Collaborates: Building partnerships to meet shared objectives
  • Manages Ambiguity: Operating effectively in uncertain situations
  • Self-Development: Engaging in new material to enhance product and selling skills

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