Territory Sales Manager - California

About the role

The primary responsibility of the Territory Sales Manager is to oversee and maintain relationships with a targeted portfolio of sign company clients. You will ensure they receive the highest level of customer service and support and ultimately grow their businesses.

Responsibilities

• Align performance to assigned KPI goals individually and for your team
• Develop and maintain strong relationships with your portfolio of sign company clients, ensuring their satisfaction and loyalty
• Monitor account health and proactively address any potential issues that may lead to client churn
• Build a deep understanding of client's business needs and goals, and align Cirrus solutions to help them achieve their objectives
• Collaborate with internal teams, including sales, marketing, product, and technical support, to deliver exceptional customer experiences
• Conduct quarterly business reviews with clients to evaluate their progress and identify areas for improvement or growth
• Collaborate with the marketing department to expand brand presence through the creation of suitable marketing materials
• Maintain and update accurate KPIs through HubSpot
• Perform additional duties as assigned

Requirements

• 5 years experience in the sign industry, understanding of different aspects of the business how they operate and what makes them successful
• Excellent communication and listening skills, including phone interaction and in-person professionalism
• Independent/self-starter; able to take initiative
• Prior sales success/lead qualification experience a plus
• Practical knowledge of general technology
• Working knowledge of Google Suite
• 5+ years of outside B2B sales experience with a track record of success in a focused market

Cirrus Core Values

• Bring Passion: We take pride in our work and bring our BEST to all interactions with our customers and teammates. We encourage rigorous discourse to improve the customer experience each and every day.
• Quality: Quality isn’t a catch-all phrase. It is an action plan that requires hard work and focus to achieve. Step by step we strive to build quality into everyday processes and products to achieve our collective success.
• Winning Takes a Team: Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move our company forward.
• Remove Friction: Eliminate roadblocks in the way of smooth operations by promoting and embracing changes geared towards making things easier.
• Be Bold! Don't settle for "That's just the way it is."
• Respect: An individual who communicates and conducts themselves in a polite and positive manner, and encourages others around them to do the same; without judgment of peers regardless of rank, position, age, gender, or race.
• Innovate Every Day: Have the courage to challenge what is perceived as conventional or typical. Be observant of surroundings and outspoken about ideas and changes that will positively impact people.