Territory Sales and Service Representative

About the role

Ecolab’s Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards.

As a Territory Sales and Service Representative in the Springfield, MO market, you will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions to help achieve our mutual goal of a cleaner, safer, and healthier environment for all.

Responsibilities

• Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions
• Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
• Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
• Provide emergency service to existing customers via phone or in person, as needed
• Assist in the installation of equipment and solutions
• Demonstrate safe equipment use, ensuring customers' operations are fully functional
• Manage equipment, parts, and inventory to control costs

Position details

This is a field-based position requiring travel to Springfield, MO and a 150-mile radius. During the 12-week training program, you will travel to Ecolab Corporate Headquarters in Eagan, Minnesota for 2 weeks; the remaining weeks are in-field training. Ecolab arranges and pays for travel and certain travel-related expenses. You must have proper documentation to fly (e.g., Real ID). After training, you will manage, service, and sell to established customers including restaurants, hotels, schools, long-term care facilities, and more within an assigned territory. In some cases, associates may be assigned a supporting role until a territory becomes available.

Weekend rotation

All weekends are required based on business demand.

What's unique about this role

• Access to best-in-class resources, tools, and technology
• Independent work environment where you manage your monthly schedule
• Culture of safety with top-notch safety training and personal protective equipment
• Award-winning paid training program (including paid travel time) at a state-of-the-art facility in Eagan, MN, blending digital learning, classroom training, live demonstrations, and on-the-job training with field professionals
• Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service maintenance covered
• Income growth tied to performance
• Opportunities for long-term career advancement toward service, sales, or management, with tuition reimbursement available

Requirements

• High School Diploma or equivalent
• 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience
• Availability to work overnight shifts and provide emergency assistance at night, on weekends, and over holidays
• Current, valid Driver’s License with no restrictions
• No immigration sponsorship available for this position

Physical requirements

• Lifting 50 lbs
• Pushing/pulling
• Standing, bending, stooping
• Working in confined spaces
• Distinguishing color (tools may be accommodated)
• Availability to work overtime
• Driving a company vehicle as required (pre-employment and ongoing motor vehicle record checks will be performed)

Preferred qualifications

• Associate’s degree or other advanced training or certifications
• Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical) in industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa

Benefits

• Comprehensive benefits package starting Day 1: medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more
• Opportunity to tackle meaningful challenges helping customers achieve clean water, safe food, and healthy environments
• Ability to make an impact and shape your career with a growth-focused company
• Support from an organization committed to inclusion, diverse perspectives, and ideas

About Ecolab

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at nearly three million customer sites. Building on a century of innovation, our 48,000 associates deliver comprehensive science-based solutions, data-driven insights, and world-class service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality, and industrial markets in more than 170 countries. Our solutions enhance operational efficiency while contributing to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Pay

The total compensation range for this position is $58,700–$88,100, which includes base pay and target incentive based on performance per plan terms. Many factors are considered when determining compensation, such as experience, education, training, and geography. Ecolab complies with all minimum wage and overtime laws.