Territory Sales and Service Representative

About the Role

Join Ecolab’s Institutional team and contribute to enhancing customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government. As a Territory Sales and Service Representative in the Gatlinburg, TN market, you’ll manage your territory, service laundry and dish machines, dispense equipment and systems, and sell new solutions to help achieve a cleaner, safer, and healthier environment.

Responsibilities

• Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions.
• Communicate the total value of Ecolab’s offerings to meet customer needs and grow sales within existing accounts.
• Conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
• Provide emergency service to existing customers via phone or in person, as needed.
• Assist in the installation of equipment and solutions.
• Demonstrate safe equipment use, ensuring customers' operations are fully functional.
• Manage equipment, parts, and inventory to control costs.

Position Details

This is a field-based position requiring travel to Gatlinburg, TN, and surrounding areas. During the 12-week training program, you’ll spend 2 weeks at Ecolab Corporate Headquarters in Eagan, Minnesota, and the remaining weeks in-field. Ecolab covers travel and related expenses. After training, you’ll manage, service, and sell to established customers in an assigned territory. Weekend rotation is generally 1 in 7 weekends based on business demand.

Qualifications

• High School Diploma or equivalent.
• 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
• Availability to work overnight shifts and provide emergency assistance, including nights, weekends, and holidays.
• Valid Driver’s License with no restrictions.

Physical Requirements

• Lifting up to 50 lbs.
• Pushing/pulling.
• Standing/bending/stooping.
• Working in confined spaces.
• Distinguishing color (tools may be accommodated).
• Driving a company vehicle as required.

Preferred Qualifications

• Associate’s degree or other advanced training/certifications.
• Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical) in related industries.

What’s Unique About This Role

• Access to best-in-class resources, tools, and technology.
• Independent work environment with a managed monthly schedule.
• Award-winning paid training program, including paid travel time.
• Company service vehicle and cell phone for business use.
• Opportunities for growth and development, including tuition reimbursement.

Compensation

The total compensation range for this position is $55,700–$83,700, including base pay and target incentive based on performance.

Benefits

• Comprehensive benefits package starting Day 1, including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, and more.
• Opportunity to make an impact on global challenges like clean water, safe food, and healthy environments.
• Supportive culture focused on inclusion, growth, and innovation.