Territory Sales & Account Manager

About the role

As a Territory Sales and Account Manager, you will contribute to the growth of the College division by driving the acquisition of new customers, deepening distribution penetration within current customers, and providing exemplary customer service and account management within the New England territory. You will deliver on the divisional business plan by selling consultatively, utilizing recognition and affiliation programs to address key business issues such as graduation rate, student retention, alumni participation, and brand execution.

Responsibilities

• New customer acquisition and opportunity development.
• Translate the business plan into account-specific tactics.
• Develop relationships with prospects and track all activity in Salesforce.com CRM.
• Current customer expansion and account management, including developing broad-based relationships and a thorough understanding of the customer's business to position Jostens as a strategic resource.
• Collaborate and coordinate with the customer-facing team (Sales Representative, Regional Sales Manager, Sales Associates, and Regional Service Team Manager) to develop and execute the territory consumer promotional marketing plan and event performance plan.
• Territory planning, performance assessment, and administrative responsibilities to ensure Jostens executes effectively for the customer.
• Work with newly hired sales reps in the territory as a trainer/mentor.

Expected travel: Up to 60%.

Requirements

• 4-year degree in Business Administration, Marketing, or related field.
• 5-10 years of sales and/or marketing experience.
• Experience with business-to-business customer acquisition and account management.
• Ability to lead and direct the efforts of a customer-facing team.
• Working level proficiency in internet research and MS Office suite (Word, Excel, PowerPoint).
• Business and financial acumen, including profit and loss, planning/forecasting, budgeting, and reporting.
• Advanced consultative sales skills.
• Excellent interpersonal and communication skills, including the ability to ask questions, utilize listening skills, and communicate effectively in verbal and written forms.
• Ability to build strong professional relationships with customers and internal team members.
• Competitive spirit and passion for the customer.
• Professional values consistent with Jostens' corporate values.
• Proficiency in and dedication to the utilization of Salesforce.com CRM.
• Ability to successfully advance through the selling cycle in highly political customer environments and effectively manage the balance between sales, service, and administrative responsibilities.
• Thorough understanding of the college/university market, B2B selling processes, and B2C marketing execution, including retail merchandising.
• Must be able to lift a minimum of 50 lbs., often multiple times during an event.

Benefits

• Competitive healthcare (health, dental, vision) and voluntary benefits (home, car, pet insurance, flexible spending account, and more).
• 401K plan with immediate vesting.
• Accrued paid time off and company-paid holidays (13 vacation days, 8 paid sick leave, 11 company-paid holidays, and family paid leave for Washington residents).
• Tuition reimbursement after 6 months of service.

Pay

The salary range is $75,000 to $85,000 with annual bonus eligibility.