Territory Patient Admission Coordinator

Territory Patient Admissions Coordinator

Compensation: $23-30/hour, depending on experience
Location: Chisago City, MN office - On-site
Position Type: Full-Time

What You Need To Know

The Territory Patient Admission Coordinator establishes and maintains communication with clients, family members, and referral sources.
This role is responsible for partnering with agency staff, referral sources, and sales to achieve optimal patient satisfaction & outcomes.
The Territory Patient Admission Coordinator is responsible for the timely acceptance or rejection of referrals, based on criteria set by the agency and facilities, and for obtaining all information and documentation necessary to complete a quality referral.

Qualifications

• High School diploma or GED
  
• Minimum of one year of experience in home care, hospice, or personal care services required
  
• Prior use of Electronic Medical Records (EMR), HCHB preferred
  
• Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payers, preferred
  
• Medical back office experience required

Responsibilities

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients and/or local agency operations to collect needed information to process a quality referral.
  
• Documents all referral-related information, actions taken, and follow-up required in the medical record in a timely and accurate manner.
  
• Utilizes the agency’s software solution to facilitate the referral process by completing required workflow tasks within the Company’s established time frames.
  
• Sets attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
  
• Reviews Eligibility Alerts and Responses for Medicare Clients.
  
• Requests, H&P, Discharge Summary, and other documents needed for ICD 10 coding by the CPOCC team, if not received with the referral information.
  
• Completes a “Follow Up” call to the Client/Caregiver/Referral Source to collect or confirm information. Example: confirms out of pocket expense, clarify teachable caregiver, and collect missing demographic and physician information.

Our Investment in You

• Caring for others starts with caring for you.
  
• We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial, and mental well-being.
  
• Benefits include: Medical, dental, and vision coverage
  
• Paid time off and paid holidays
  
• 401(k)
  
• Flexible spending and health savings accounts
  
• Wellness offers, including an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
  
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
  
• And more!

Why AccentCare?

• We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
  
• We’re building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized.
  
• We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.

AccentCare is Proud to be Named One of America's Greatest Workplaces 2025 by Newsweek

As a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place, we are proud to be named one of America’s Greatest Workplaces 2025 by Newsweek.

When you thrive, so does the community of care we’re building together

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change.

Come As You Are

We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.