Territory Manager (Richmond, VA)

About the role

Directly responsible for the promotion of Tandem Diabetes products and services within an assigned Territory in partnership with a Clinical Diabetes Sales Specialist to plan and ensure achievement of sales goals. Identifies potential customers, establishes and develops business relationships to facilitate the sales of Tandem Diabetes' products and services, working within the limits of established policies.

Responsibilities

• Uses industry sales expertise to provide account sales support and continuing education to patients, physicians and their Clinical Educators on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace.
• Creatively and resourcefully uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied.
• Provides information in a professional manner to various health care professionals (MDs, DOs, RNs, CDEs, RPhs, etc.) in order to convince them to recommend/prescribe Tandem products/services when indicated in the course of appropriate therapy.
• Creates value for the health care professionals by differentiating Tandem Diabetes Care products and services.
• Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues.
• Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products /services.
• Led strategic business planning (i.e. forecasting and developing short term & long term goals and objectives) for assigned Territory.
• Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions.
• Attends and participates in all corporate sales training, meetings and assigned conventions and symposia.
• Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies.
• Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with customers.
• Prepares weekly and monthly sales reports as requested by Sales Management within required deadlines.
• Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures.
• Confirms completion of required training plan before assuming job responsibilities.
• Sets up and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with customers.
• Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
• Completes other assignments as directed by Sales Management.

Requirements

Knowledge, skills & abilities: Able to relate effectively with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to company protocols and requirements. Skilled at promoting team cooperation and a commitment to team success. Ability to work in a fast pace, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary. Proficient in Microsoft Office Suite and Internet with CRM software familiarity. Able to travel at least 80% in the assigned territory and work from a remote home office; must maintain valid driver’s license and required auto insurance as well as good driving record, per company policy.

Qualifications

• BS/BA or equivalent combination of education and applicable job experience.
• Minimum 3 years of related industry sales experience; preferably in one or more of the following areas: diabetes, endocrinology, insulin infusion pumps, and managed care.

Skills

• Industry sales expertise
• Account sales support and continuing education
• Professional communication with health care professionals
• Strategic business planning
• Product/service information dissemination
• Customer education on industry/healthcare trends
• Relationship building with health care professionals
• Business planning and forecasting
• Product/service information dissemination to consumers
• Corporate sales training and participation
• Expense management and reporting
• Compliance with company policies
• Other assignments as directed by Sales Management

Benefits

• Competitive compensation package including base pay ($91,890 - $112,310 annually, with a target earning potential of $166,890 to 187,310 annually).
• Robust benefits package.

Pay

$91,890 - $112,310 annually, with a target earning potential of $166,890 to 187,310 annually.

Schedule

Field Based and Hybrid: This position is field based and hybrid. We are open to candidates located in Richmond, Virginia or neighboring cities. Equipment for the role will be provided and training will occur onsite and remotely.

Why You’ll Love Working Here

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.