Territory Manager - Milwaukee, WI

About the role

Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

Responsibilities

• Cultivate, maintain, and strengthen long-term relationships with clients to ensure high customer loyalty and satisfaction.
• Build and maintain strong relationships with retail buyers/decision-makers to drive growth and profitability.
• Partner with accounts to develop effective merchandising strategies and conduct regular business/product reviews to align on performance and growth opportunities.
• Address and resolve account concerns to ensure satisfaction and long-term partnerships.
• Develop and execute strategic plans to grow revenue in assigned accounts.
• Drive participation and execution of national and retailer-specific events to maximize volume, profitability and share of voice.
• Own in-store execution standards, ensuring preferred product placement, quality floor samples, and compliant POP materials to deliver a best-in-class customer experience.
• In addition to managing established accounts, generate leads and own the full-cycle sales process to meet/exceed target goal for opening new business within assigned territory.
• Lead pricing programs and contract negotiations, collaborating cross-functionally to maximize profitability while maintaining competitive retail positioning.
• Conduct retail audits to ensure pricing accuracy, MAP/MSRP compliance, and promotional alignment.
• Collaborate with retailers and cross-functional teams to plan national and retailer-specific promotions, optimizing co-op investment and measurable ROI.
• Partner with accounts to develop and execute targeted advertising strategies that drive traffic through well-planned, competitive programs.
• Ensure retailers and their sales associates are fully trained and equipped with product knowledge and materials to effectively advocate for our brands.
• Provide SSB field sales trainers with monthly retailer updates and key focus areas to ensure visits drive maximum impact.
• For accounts without SSB field sales trainer support, deliver training to retail sales associates in store as well as in small and large group training settings.
• Share competitive insights and market information with SSB cross-functional teams to support strategies that improve market share.

Requirements

• 5+ years in sales with 1-3 years account management experience leading a territory greater than $2M; furniture/mattress experience preferred.
• Strong business acumen with the ability to make data-driven decisions and adapt business plans to changing market conditions.
• Strong relationship and negotiation skills.
• Excellent presentation and interpersonal skills for customer meetings, retail sales associate training, and store visits.
• Excellent organizational skills, attention to detail and prioritization of tasks.
• Effective communicator, able to convey both written and verbal messages clearly and concisely.
• Proficient in MS Office (Outlook, Excel, PowerPoint, and Word).
• Bachelor’s degree preferred, or equivalent experience in sales/training.
• Valid driver’s license and reliable transportation is required.

Benefits

• Health, Dental, and Vision
• Annual employee contribution to HSA
• 401K with company match
• Paid Time Off / Vacation
• 12 company holidays
• Sick days
• Company paid short- and long-term disability
• Paid parental leave
• Discount programs including Friends and family discounts
• Referral Bonus
• Tuition Reimbursement

Schedule

Up to 70% of time spent in-market driving account performance and retailer partnerships. Frequent overnight travel and holiday and weekend hours.