Territory Manager Market Support - Central Oregon (Bend, OR Area)
About the role
The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. The Territory Manager Market Support will cover for Territory Managers while they work on other projects. We expect that a Territory Manager Market Support will transition to Territory Manager in approximately 9 to 12 months, as approved by sales leadership. US Foods has a comprehensive training program for the Territory Manager Market Support position.
Primary areas of responsibility
- Primary owner of customer relationship
- Selling, and engaging customers in value added activities
- Leveraging other resources to assist with top penetration opportunities and new accounts opening
Essential duties and responsibilities while covering for other Territory Managers
- Foster the customer relationship in a team based selling model
- Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs)
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms
- Leverage other resources to assist with top penetration opportunities and new accounts opening
- Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided
- Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs
Supervision
No direct reports.
Relationships
Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
External: Customers, vendors, prospective customers.
Work environment
Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions.
Minimum qualifications
- 1+ year of sales experience preferred
- Foodservice industry/culinary/restaurant management/hospitality experience preferred
- Excellent oral and written communication skills and presentation abilities
- Ability to build internal and external relationships and cold call to develop new business
- Exceptional customer service and interpersonal skills
- Competitive spirit and results driven mentality
- Problem solving ability / Organization and negotiation skills
- Team up mentality to collaborate with internal and external stakeholders
- Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce)
Education
HS Diploma or equivalent
Licenses
Valid driver's license required & motor vehicle record must be in good standing.
Physical qualifications
Must be able to perform the following physical activities:
- STAND - Frequently
- WALK - Frequently
- DRIVE VEHICLE - Frequently
- SIT - Frequently
- LIFT - 1-10 lbs (Sedentary) - Frequently; 11-20 lbs (Light) - Frequently; 21-50 lbs (Medium) - Occasionally; 51-100 lbs (Heavy) - Occasionally
- CARRY - 1-10 lbs (Sedentary) - Frequently; 11-20 lbs (Light) - Frequently; 21-50 lbs (Medium) - Occasionally
- STOOP/SQUAT - Occasionally
- KNEEL - Occasionally
- BEND - Occasionally
- GRASP OBJECTS - Frequently
- MANIPULATE OBJECTS - Frequently
- MANUAL DEXTERITY - Frequently
Pay and benefits
The initial expected base rate for this role is between $55,000 - $95,000. This role may also be eligible for incentive pay. Benefits may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.