Jobs · Business Development · California

Territory Manager

Honor · Culver City, CA · 1 mo ago
Business Development$171k–$190k/yrFull-time
We need to output HTML fragment with sections: About the Team, About the Role, Responsibilities (maybe from bullet list), Requirements (experience etc), maybe Key Results? But we need to follow rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate (EEO etc). Preserve all substantive info. We need to decide which sections to include. Content includes: - About us (mission) repeated; but we can maybe include an "About us" section? Not listed as allowed heading but we could use

for any heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples, but we can use other headings? Probably we should stick to those examples; but we can also include "About the Team" as heading? It's not in list but seems appropriate. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can use those headings that match content. We have content: About the Team, About the Role, Responsibilities (list of duties), Requirements (experience etc), maybe Key Results (could be part of responsibilities). Also Compensation: Base Salary and uncapped commission for expected annual OTE of $171,000 to $190,000. That's Pay. Also schedule: hybrid of working from home and out in the field in Culver City, 75+% time in field. That's Schedule. We also have Leadership Principles etc but maybe not needed. We should not include boilerplate like EEO. We need to preserve all substantive info; do not invent or summarize away detail. Thus we need to extract details: - About the Team: paragraph about Honor, O&O team, etc. - About the Role: description of Territory Manager role. - Responsibilities: bullet list under "As Territory Manager at Honor, you will:" includes sub-bullets: Business Growth and P&L, Operational Excellence, Market Leadership & Team Building, Key Results. We need to turn each bullet into
  • . Might need to preserve sub-bullets? The content includes nested bullet points. We'll flatten? Probably each line starting with a dash or bold heading is a responsibility. We'll create
    • for each top-level bullet. List: - Business Growth and P&L: - Own your P&L for the assigned territory, contributing to revenue growth and operational excellence. - Personally drive growth through field-based sales activity, local relationship building, and referral development. - Own the full sales cycle from lead generation through conversion. - Build and sustain a strong local referral network across healthcare providers and community partners. - Partner cross-functionally to improve referral generation, sales conversion, and overall client engagement. - Translate market insights into actionable strategies. - Operational Excellence: - Implement operational playbooks that drive consistency and efficiency within the territory. - Support efforts to standardize reporting and data accuracy within the territory. - Lead day-to-day operations across client service, scheduling, and care delivery. - Implement and refine operating rhythms that drive consistency, efficiency, and high-quality care. - Use data to diagnose performance gaps and take action to improve outcomes. - Market Leadership & Team Building: - Lead by example in the market, modeling strong performance, ownership, and accountability - Execute territory goals and priorities in partnership with leadership and cross-functional stakeholders. - Manage and develop the territory team and foster a culture of growth and accountability. - Key Results: - Deliver consistent growth in hours and revenue aligned with territory goals. - Grow a sustainable, self-generated referral pipeline. - Improve sales conversion, client retention, and overall market performance. - Elevate team performance by modeling high standards, directly managing local staff, and driving accountability. - Implement and refine playbooks that improve consistency and scalability. We need to preserve all. - Requirements: "We’re looking for you to bring:" list: - 7+ years of experience in field sales, operations, or general management roles, including experience growing a territory or market and directly leading frontline or quota-carrying teams. - Proven success in in-person sales and relationship-driven environments, including prospecting, referral generation, and closing. - Demonstrated success driving territory or multi-site performance, contributing to year-over-year revenue growth through improved client retention, increased referral lead generation, and higher sales conversion. - Experience operating as a player/coach, leading by example while developing others - Experience operating in a growth-stage or rapidly evolving environment, where you embrace ambiguity, take initiative to test and refine new approaches, implement change, and drive continuous improvement in-market. - Strong analytical and problem-solving skills, with the ability to interpret dashboards, diagnose performance issues, and translate insights into actionable plans; proficiency with Excel and/or BI tools. - Structured, effective communication to drive partnership and influence with frontline teams and cross-functional stakeholders. - Nice to Haves: list: - Experience in people-scaled or service-based operations, where success depends on frontline performance, staffing stability, and consistent service delivery. - Experience developing local community partnerships or referral-driven relationships in healthcare, senior services, or other people-based service environments. - Experience in high-volume staffing, workforce management, or supply-demand balancing (e.g., home care, healthcare staffing, hospitality, retail, or service operations). We could include Nice to Haves as a section maybe "Preferred Qualifications" but not in allowed headings. Could treat as part of Requirements or separate "Qualifications". The instruction includes Qualifications as possible heading. We could put Requirements under

      Requirements

      and Nice to Haves under

      Preferred Qualifications

      but that's not in list. Might be okay to include as "Qualifications". But we need to avoid filler. We'll include both Required and Preferred under Requirements? Might be okay to separate. We also have Pay: "Compensation for this role is Base Salary and uncapped commission for expected annual OTE of $171,000 to $190,000." So we put under

      Pay

      with

      . Schedule: "This role will be a hybrid of working from home and out in the field in Culver City. You should expect 75+% of your time will be in the field actively developing the market and driving new business." So under

      Schedule

      . Benefits: Not mentioned explicitly. So we should not create Benefits section. We also have About us mission repeated; we could include an

      About the Company

      but not in list. Maybe we can incorporate into About the Team? The About the Team section already includes description of Honor and O&O. The repeated mission at start could be omitted as duplicate. We'll keep About the Team as is. We need to output only HTML fragment, no /, no markdown. Thus produce:

      About the Team

      ...

      About the Role

      ...

      Responsibilities

      • ...
      • ...

      Requirements

      • ...
      • ...
      Maybe also

      Preferred Qualifications

      but not in list; we could incorporate into Requirements as separate list with heading? Could add

      Preferred Qualifications

      but risk being considered filler if not in allowed list. Safer to include under Requirements as separate
        with a note? But we must preserve all info; we could add a

        Preferred Qualifications

        as it's substantive. The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. I think it's okay to use other headings as long as they are

        . We'll include Preferred Qualifications.

        Pay

        Base Salary and uncapped commission for expected annual OTE of $171,000 to $190,000.

        Schedule

        Hybrid role: work from home and out in the field in Culver City; expect 75+% of time in the field actively developing the market and driving new business.

        We should not include repeated mission paragraphs. Now craft the HTML. Need to ensure we preserve all substantive info from About the Team and About the Role paragraphs. Let's extract About the Team paragraph: "At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Within Honor, the Owned & Operated (O&O) team is at the forefront of this transformation.The O&O business is a critical part of Honor’s future growth strategy, serving as a testing ground for innovation, operational excellence, and experimentation that elevates care quality and outcomes across the entire Home Instead network." We can combine into one

        . About the Role paragraph: "As Territory Manager, you will act as the market leader for your territory—owning growth, day-to-day operations, and overall P&L performance within Honor’s Owned & Operated business. Serving as a steward of the brand, you will further strengthen performance, deepen community presence, and unlock the next phase of growth. This is a highly hands-on role that combines business development, market execution, and responsibility for the success of your team. You will lead from the front—personally building referral relationships, driving territory growth, and owning the operation —while laying the foundation to scale the market over time. You will step into a lean market environment where you are expected to take ownership of outcomes, working alongside and influencing partners and cross-functional stakeholders while setting a high bar for performance, accountability, and client experience. As the market grows, you will play a key role in building and developing the local team. Beyond your market, you will help refine operating approaches, test new initiatives, and share insights that shape playbooks across O&O markets. This role will be a hybrid of working from home and out in the field in Culver City. You should expect 75+% of your time will be in the field actively developing the market and driving new business." Note that the last two sentences about hybrid and time in field also appear in Schedule; we might duplicate but we need to preserve all info. We can keep them in About the Role and also in Schedule; duplication is okay as we must preserve all substantive info. However we might avoid duplication by moving hybrid schedule to Schedule section only, but then we would lose it from About the Role. The instruction says preserve ALL substantive information; do not invent or summarize away detail. If we remove it from About the Role, we are summarizing away detail (removing). So we should keep it in both places. It's okay to have some duplication. Now responsibilities list: we need to capture each bullet exactly as given. Let's list them precisely: Business Growth and P&L: - Own your P&L for the assigned territory, contributing to revenue growth and operational excellence. - Personally drive growth through field-based sales activity, local relationship building, and referral development. - Own the full sales cycle from lead generation through conversion. - Build and sustain a strong local referral network across healthcare providers and community partners. - Partner cross-functionally to improve referral generation, sales conversion, and overall client engagement. - Translate market insights into actionable strategies. Operational Excellence: - Implement operational playbooks that drive consistency and efficiency within the territory. - Support efforts to standardize reporting and data accuracy within the territory. -

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