Territory Manager
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
About Us
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry by building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles. Our applications provide transparency and comprehensive insights that were once unimaginable.
Benefits
- Multiple medical plans including a high deductible, low-cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including:
- Uncapped vacation days
- The greater of 3 paid sick days or in accordance with applicable state/local paid sick leave law
- 6 paid company holidays
- 2 floating holidays
- Parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
About the Role
ACV Auctions is looking for an enthusiastic, experienced Territory Sales Manager with a background in the automotive space and a passion for cars. Our Territory Managers are the face of our company, serving as "road warriors" who build their territory and provide clients with exceptional service while upholding our values of trust, transparency, and credibility.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Develop and execute a strategic plan to grow and build new business in your territory
- Service accounts in person and via phone, identifying incremental growth opportunities
- Utilize Salesforce daily for reporting and tracking purposes
- Achieve or exceed established sales goals
- Develop relationships with dealers and dealer groups to maximize revenue opportunities
- Understand the competition and how to sell against it
- Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions
- Educate customers on the breadth of our product offerings and available services
- Forecast and report incoming business activity on a monthly and annual basis
- Ensure customers and prospects fully understand our products through a consultative selling approach
- Maintain current customer satisfaction by responding quickly and accurately to problems, concerns, or needs
- Proactively market the company to customers and convey the advantages of our product
- Manage the financial activity within your book of business
- Adapt to changes in your book of business, customer contacts, and internal structure/role changes
- Manage Vehicle Condition Inspectors and KPIs on a day-to-day basis
- Perform other duties as assigned
Requirements
- 5 years of dealership experience, on either the used or new car side of business
- Ability to read, write, speak, and understand English
- Experience selling into dealerships and auction knowledge is strongly preferred
- Ability to be on the road daily, traveling to both existing and prospect dealerships
- Understanding of the retail/wholesale marketplace in an operational context
- Excellent relationship-building skills both in-person and over the phone
- Understanding of the importance of building internal and external networks to increase personal effectiveness
- Upbeat and positive demeanor
- Ability to be self-motivated and work independently
- Adapt quickly to shifting priorities and assist others in doing so
- Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline
- Ability to travel for meetings, training, etc.
- Valid driver’s license and use of a validly registered and insured motor vehicle required
Our Values
- Trust & Transparency
- People First
- Positive Experiences
- Calm Persistence
- Never Settling
Pay
The base compensation range for this position includes an annualized geographical differential. This position is also eligible for additional compensation pursuant to ACV's incentive compensation plan, with a variable target of $48,000. Final compensation will be determined based on relevant experience, skillset, location, business needs, market demands, and performance.