Territory Manager - Animal Health - Northwest Indiana

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

About the role

This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally. The Territory Manager is responsible for generating sales of products and equipment to both existing veterinarians and new customers within an assigned sales territory in South Bend and Valparaiso.

Responsibilities

• Call on target, current, and prospective customers to generate sales, improve market share, and increase income for MWI.
• Utilize the computer as a sales aid, including MWI e-mail, promotions in Outlook, and the MWI Territory Manager website.
• Understand the needs of veterinarians and clinics, and select products and services to satisfy those needs.
• Establish and maintain appropriate relationships with veterinarians and clinics.
• Review and utilize sales analysis and top supplier reports in pre- and post-call planning.
• Prepare and maintain a written call cycle consistent with territory changes, sharing information with ISR and Regional Manager (including account number, name, location, and day of the week).
• Stay current on the full line of products and services offered by MWI.
• Demonstrate competency in MWI sales programs, promotions, and products.
• Establish account profiles for customers within the territory.
• Be responsive to communication from customers, MWI team members, and manufacturer representatives.
• Detail and/or demonstrate new products and promotions for customers.
• Ensure reporting is submitted timely.
• Meet sales goals and budget numbers by territory and manufacturer.
• Act as a resource to customers on business matters such as inventory management, equipment, and products.
• Serve as the point person for customers on nearly all dealings with the company; work with MWI inside personnel to resolve customer issues.
• Maintain vehicle in a professional manner.
• Work closely with key vendors and Product Specialists.
• Maintain adequate support material and detail aids in automobile.
• Comply with requests from MWI Regional Managers and leadership.
• Participate in conference calls and meetings as requested.

Requirements

• A bachelor’s degree or an equivalent combination of experience and education is required.
• One to three years of relevant industry or sales experience, preferably in animal health, is desired.
• Excellent interpersonal, presentation, and organizational skills and a proven ability to sell are necessary.
• A valid driver’s license and good driving record are mandatory.

Skills

• Speak Effectively: Speaks effectively in individual or group situations (e.g., meetings, presentations, interviews) including appropriate nonverbal communications; selects the best method for communicating information; strives for positive high-impact delivery.
• Customer Service: Is customer-oriented, sensitive, and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty.
• Know the Organization: Understands the company’s objectives; works effectively within the organization to achieve results; builds networks within the organization.
• Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and responds to customer needs; identifies opportunities in the marketplace.
• Build Quality Service: Defines quality service based on customer needs and profitability; aligns actions accordingly; resolves problems quickly and effectively.
• Know the Product: Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources.
• Maintain Technological Expertise: Keeps informed of technological advances; applies internal technology effectively.
• Demonstrate Interpersonal Skills: Communicates in an open, straightforward, and respectful style; adapts to communication preferences and needs of others.

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, including:

• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave

To encourage personal growth, we offer a variety of training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.