Territory Coverage Associate
About the role
As a Territory Coverage Associate, you convert staffing gaps into reliable, high-quality execution. You provide hands-on support to Merchandisers and Order Writers, maintain operational consistency, uphold brand and execution standards, and ensure stores stay aligned with company expectations. Become an ambassador of world-famous brands like Oreo, Ritz, belVita, Chips Ahoy, and Triscuit.
Responsibilities
- Represent Mondelēz in stores with professionalism, reliability, and a commitment to execution excellence while supporting Merchandisers and Order Writers across the territory.
- Serve as a trusted field partner, delivering strong customer service to store teams while reinforcing Mondelēz’s standards and expectations.
- Execute daily coverage by completing store visits using Merchandising Excellence standards and Order Writing Excellence, including capturing display photos and documenting execution through DMI & Salesforce.
- Implement promotional displays, ensuring compliance with RTM-negotiated plans and maintaining strong visibility of our brands.
- Follow assigned schedules, executing daily priorities set by your District Manager (DM) or RTM to ensure efficient and effective territory coverage.
- Assist with seasonal transitions, supporting new product launches, seasonal merchandising, and high-visibility promotional events.
- Build and maintain relationships with store personnel—including receivers, department managers, and store leadership—to support smooth execution and collaboration.
- Support capability building by reinforcing foundational skills and assisting with the onboarding of new Merchandisers and Order Writers to strengthen field capability.
- Develop for future leadership by building operational, communication, and problem-solving skills that serve as a foundation for advancement into management roles.
- Stay safe and compliant by embracing the physical nature of the role—including lifting, bending, and moving product—while following all safety protocols, operational guidelines, and company vehicle policies.
Requirements
- At least 18 years of age with a valid driver’s license issued by the state in which you reside.
- High School Diploma or GED required; college degree preferred.
- 1-3 years of experience in retail or consumer goods preferred.
- Live inside the geographical boundaries of the team.
- Flexible schedule availability, including weekends.
- Ability to travel across assigned markets.
- Ability to perform physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.).
Skills
- Coverage and Execution Excellence: Skilled in stepping into Merchandiser and Order Writer roles to maintain consistent shelf standards, product rotation, and display execution.
- Customer Service Mindset: Friendly, approachable, and committed to creating a positive experience for store teams and shoppers.
- Digital Readiness: Confident using mobile tools and applications to follow schedules, document execution, capture display photos, and complete coverage tasks accurately.
- Adaptability and Initiative: Flexible and proactive in responding to coverage needs, seasonal priorities, and unexpected store challenges with a solutions-oriented mindset.
- Time and Task Management: Organized and efficient in completing store visits, managing coverage assignments, and maintaining consistent execution across multiple locations.
- Physical Readiness: Energetic and capable of lifting, bending, and moving product throughout the day.
- Capability Support: Confident reinforcing foundational skills and supporting the onboarding of new Merchandisers and Order Writers.
Benefits
- Health insurance, wellness, and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs, education-related programs, paid holidays, and vacation time.
- Many benefits are subsidized or fully paid for by the company.
Pay
The base salary range for this position is $40,600 to $55,825, depending on factors such as experience, skills, education, and location. This position is also eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
Schedule
Flexible schedule availability required, including weekends. Ability to travel across assigned markets.