Territory Account Representative - Waukesha County

About the role

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognizes the gifts of blood and life as precious. We are home to the world‑renowned Blood Research Institute, enable life‑saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher‑quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health‑care providers. At Versiti, we are passionate about improving the lives of patients and helping our health‑care partners thrive.

The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.

Responsibilities

• Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost‑effectiveness, blood inventory needs, efficient operations, and customer service.
• Actively prospects and networks to continually add new, productive blood drive opportunities.
• Identifies and evaluates the key motivators within each organization to elicit commitment and follow‑through needed to ensure optimal participation at blood drives.
• Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs; forecasting production; defining expectations; providing tools, timelines, and training; scheduling communication touch points; and managing successful outcomes.
• Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership.
• On‑site recruits as needed or required; may include evening or weekend hours.
• Develops and maintains relationships with account points of contact, account leaders and key accounts.
• Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies.
• Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service.
• Keeps account records up to date, including titles and contact information for key points of contact.
• Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information.
• Performs other duties as required or assigned within the scope of this classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements and complies with all standard operating policies and procedures.

Qualifications

• Bachelor’s Degree preferred; Associate’s Degree with relevant sales and/or event management experience considered.
• 1–3 years of direct business‑to‑business sales experience preferred.

Skills

• Proven track record of sales success.
• Self‑motivated and self‑directed work style.
• Excellent analytical, planning, strategic and decision‑making skills.
• Resourceful, flexible, adaptable with strong problem‑solving abilities.
• Poise and willingness to confidently engage a wide variety of audiences.
• Excellent time management and organization; ability to manage detailed information.
• Persuasive communication; able to be direct in a respectful manner.
• Strong written, verbal, and presentation skills.
• Ability to prepare meeting agendas, educational and motivational presentations, blood drive promotion materials, trainings, analytical reports, and deliver information effectively.

Benefits

Versiti provides a comprehensive benefits package for full‑time regular employees, including Medical, Dental, and Vision plans; Paid Time Off (PTO) and holidays; short‑ and long‑term disability; life insurance; a 401(k) with a 7 % dollar‑for‑dollar match; voluntary programs; discount programs; and other offerings.

Licenses and Certifications

• A current valid driver’s license and good driving record required.