Territory Account Representative - Northeast WI

Responsibilities

• Mets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service
• Actively prospects and networks to continually add new, productive blood drive opportunities
• Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives
• Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes
• Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership
• On-site recruits as needed or required; may include evening or weekend hours
• Develops and maintains relationships with account points of contact, account leaders and key accounts
• Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies
• Collaborates with other departments as needed to ensure successful blood drives and provides excellent internal customer service
• Keeps account records up to date which includes titles and contact information for key points of contact
• Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information
• All other duties as assigned

Qualifications

• Education: Bachelor's Degree preferred, Associate's Degree with relevant sales and/or event management experience considered preferred
• Experience: 1-3 years of direct business to business sales experience preferred
• Licenses and Certifications: A current valid driver's license and good driving record required