Territory Account Manager - Fort Worth

About the Role

The Account Manager is responsible for retaining and monitoring existing Associated Pathologists, P.C. clients by ensuring client satisfaction, improving communications between pathologists and clients, identifying and resolving problems, fostering client loyalty, and delivering the highest possible level of service.

Responsibilities

• Assist in retaining current business, increasing market share, and successfully implementing company payor contracts.
• Serve as the primary contact for all client concerns and act as a liaison between the client and the communicator for problem resolution.
• Identify and assist in resolving unsubstantiated concerns regarding payor contracts.
• Conduct client surveys and analyses to determine the percentage of market business serviced.
• Distribute marketing and patient education literature.
• Assist in generating new business.
• Perform all job responsibilities in alignment with industry best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Familiarize with and abide by the Corporate Compliance Program and all Corporate policies, including Privacy and Security policies.