Territory Account Manager (Clinical Outreach)

About the Organization

Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment among the pediatric population. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

With over 180 employees, our diverse team includes Physicians in the specialties of Pediatrics, Pulmonary, Allergy & Immunology, Emergency Medicine, as well as Nurse Practitioners, Physicians Assistants, and a PhD level research team. At FAI, you'll be part of a team dedicated to making a real impact. We provide access to cutting-edge technology, offer competitive salaries, comprehensive benefits, and endless opportunities for professional development and career growth.

About the Role

This posting is an evergreen position — we are continually building a talent pool of qualified candidates for future opportunities as our organization grows.

We are seeking a Territory Account Manager (Clinical Outreach) to build, strengthen, and expand our referral network in the Los Angeles and Orange County areas by cultivating meaningful relationships with physicians, medical practices, and provider groups. As the primary point of contact for referring providers in Southern California, this individual will promote clinical services, facilitate education, and ensure seamless communication between practices and the organization. The Medical Liaison will also collaborate with leadership to identify strategic opportunities, support Affiliate Provider development, and drive community engagement through outreach, clinic tours, and events. By fostering trust and collaboration across the medical community, this role plays a vital part in advancing patient referrals, enhancing provider partnerships, and supporting the organization's overall growth.

This is an onsite position that involves travel between different clinic and community locations throughout the assigned region. The role is based in the San Francisco Bay Area but covers the Los Angeles and Orange County territories.

Responsibilities

• Build and maintain relationships with medical practices, providers, and clinical office staff to strengthen the referral network, including identifying and engaging physicians for advanced training opportunities with our team.
• Cultivate relationships with clinical practices, medical groups, and provider networks, facilitating introductions to leadership and our practice management committee for strategic partnership and growth opportunities.
• Expand the referral funnel by actively engaging community physicians through office visits, clinic tours, and participation in community events.
• Provide physicians with education and resources on anaphylaxis management, clinical programs, and digital patient education tools.
• Identify and recommend physicians for Affiliate Provider opportunities and support leadership in developing these partnerships to advance patient recruitment and clinical billing activities at Affiliate Clinic sites.
• Conduct regular in-person visits and check-ins with physician offices to provide updates, address concerns, and strengthen partnerships.
• Prom