Jobs · Customer Service · Massachusetts

Terrain Seasonal Sales Associate - Decor

Terrain · Wayland, MA · 1 wk ago
Customer Service$17.5/hrTemporary

About the role

This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States. A Decor Seasonal Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Responsibilities

  • Customer Experience: Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events; shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces; delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.
  • Teamwork + Communication: Contributes to the store by being positive, respectful, and helpful to others; actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand; takes initiative and works productively with the team to achieve common, collaborative goals.
  • Visual + Business Operations: Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays; assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery; adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Qualifications

  • Terrain brand fan
  • Experience in customer service
  • Basic knowledge of home décor trends & gardening
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

URBN offers comprehensive perks & benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include:

  • Medical
  • Dental
  • Vision
  • PTO
  • Generous employee discounts
  • Retirement savings

For additional information visit https://www.urbn.com/work-with-us/stores.

Pay

Pay range: USD $17.50 - USD $17.50 per hour.

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