Terrain Sales Associate - Nursery
Terrain · Franklin, TN · 1 mo ago
Customer Service$16/hrPart-time
This position is located at 335 Main Street, Franklin, Tennessee, 37064 United States Role Summary A Nursery Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer. Role Responsibilities Customer Experience Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique eventsShares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spacesDelivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction Teamwork + Communication Contributes to the store by being positive, respectful, and helpful to othersActively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brandTakes initiative and works productively with the team to achieve common, collaborative goals Visual + Business Operations Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displaysAssists leadership team in receiving and placing new product; supports customer in-store, curbside, and local deliveryAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Terrain brand fanExperience in customer serviceHorticulture understandingWilling and able to work outside in all weather conditionsBasic knowledge of home décor trends & gardeningAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $16.00/Hr.