Terrain Cafe | Westport | Service Assistant

Role Responsibilities

• Deliver food and beverages accurately, with an understanding of menu details
• Assist with guest needs and relay questions or concerns to the appropriate team member
• Clear and reset tables within 3 minutes of guest departure
• Assist with packaging takeout orders
• Maintain awareness of the dining room and proactively assist where needed
• Keep kitchen expo areas, service stations, and dining room clean and organized
• Polish and restock silverware, glassware, and plateware throughout the shift
• Monitor and remove trash and recycling regularly
• Ensure safe and clear walkways for guests and staff at all times
• Memorize table and seat numbers to aid in efficient service
• Learn menu details, ingredients, and allergen protocols
• Communicate guest concerns clearly to team leads
• Assist FOH staff during high-volume periods
• Help with opening and closing duties, including setting/resetting the dining room

Qualifications

• Previous restaurant or food service experience preferred, but not necessary
• Entry level position where anyone with a passion for details will thrive
• Polished, professional appearance with a positive, team-oriented attitude
• Ability to multitask and stay calm under pressure
• Strong communication and interpersonal skills
• Flexible availability preferred—may include mornings, evenings, weekends, and select holidays
• Physically able to stand and walk for extended periods, bend, reach, lift up to 50 lbs., and work in a dynamic, fast-paced environment

The Perks

• Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement
• Join a distinctive garden-to-table restaurant rooted in craftsmanship offering thoughtful seasonal menus
• Warm, welcoming spaces supported by a collaborative, hospitality-focused team culture
• Employee perks, discounts & benefits across URBN brands

Benefits

Eligible full-time employees enjoy access to URBN's competitive benefits package, including:

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) with retirement savings plans

Pay

USD $15.00 - USD $17.00 /Hr.