Terrace Grille Host - Bar Harbor Inn and Spa

Schedule

Full-Time, Seasonal (Spring–Fall)

Shifts: Vary and may include days, nights, weekends, and holidays

Location

Bar Harbor Inn and Spa – Terrace Grille

Paid Benefits

• Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked during the calendar year
• Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly charge, with $0 copay. Family members may be added for an additional cost
• Dental and Vision Insurance: Our dental plan is amazing—it’s a gem. You get up to 4 cleanings a year and more. We pay 80% of the cost. We also now offer a vision insurance plan
• End of Season Bonus
• Heating savings program: In partnership with Irving and Dead River—save on heating oil and propane
• Core Values Program: Earn points for branded swag
• Referral Bonus: Up to $1,000 per new full-time employee you refer
• Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels
• Employee Recognition Programs
• Employee Assistance Program (EAP): Free and anonymous counseling services
• Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates
• Annual Flu Shot Clinic
• Witham Family Hotels Gala: An annual event that recognizes YOU
• Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations

Qualifications

• Greet guests warmly and create a welcoming first impression
• Manage reservations, waitlists, and table assignments efficiently
• Cooking or related experience preferred, but not required
• Strong communication and interpersonal skills
• Ability to stay organized and multitask in a fast-paced environment
• Friendly, outgoing, and professional demeanor
• Strong attention to detail and problem-solving skills
• Ability to remain calm under pressure and handle high-volume service
• Team-oriented mindset with a willingness to support others
• Ability to stand for extended periods

Responsibilities

• Communicate wait times clearly and accurately to guests
• Assist servers and management with guest needs and special requests
• Maintain cleanliness and organization of the host stand and entrance area
• Monitor dining room activity and adjust seating plans as needed
• Provide exceptional customer service and handle guest concerns professionally

Company Information

We are an equal opportunity employer, and we believe our strength lies in our differences.

We are proud to be recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace.

We uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family.

If you enjoy working in a lively environment, love interacting with guests, and want to be part of a team that delivers exceptional waterfront dining experiences, apply today to join the Bar Harbor Inn and Spa as a Terrace Grille Host!