Jobs · Customer Service · New York

Termite Technician

Terminix · Albany, NY · 3 days ago
Customer Service$18–$23/hrFull-time

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

About the role

Termite Technicians use their expertise to play a role in protecting customers' properties from wood-destroying organisms. As a Termite Technician, you are the first line of defense in preserving and safeguarding customers' properties. The inspections, prevention, and treatment services that you provide will create peace of mind and comfort for our customers.

Responsibilities

  • Identify customer’s termite problems and have knowledge of termite behaviors and habits to determine remedial steps
  • Perform termite treatment services safely and according to company guidelines and standard practices
  • Apply anti-termite treatments to structures according to schedule, safety procedures, and label instructions
  • Communicate to the customer critical conditions that are conducive to termite activity; discuss procedures and structural modifications which may be supplemental to the treatment process
  • Verify that job specifications are appropriate for each work order
  • Operate and maintain service vehicles and equipment
  • Complete production forms documenting services provided
  • Interact with customers and explain services provided

Essential Job Functions

  • Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations
  • Prepare the job site for treatment
  • Enter and exit structures and crawl spaces; climb over and on top of structures; ascend and descend stairs and ladders
  • Work comfortably 20 feet up on a ladder and in small confined spaces
  • Perform general labor tasks; carpentry, cement, roofing, gutter, and attic experience is a plus
  • Work on roofs and high areas
  • Engage in physical activity including regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles
  • Wear personal protective equipment (PPE), like an OSHA-compliant respirator, and work in confined spaces, narrow aisles, or passageways

Requirements

  • Clean-shaven face for safety reasons (rebreathers must be able to seal your face)
  • High school diploma or GED
  • At least 1 year of customer service experience; termite control experience is a plus
  • Strong attention to detail and willingness to learn
  • Flexibility with working hours, including Monday-Friday and Saturdays as needed
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Basic math skills: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to follow mixing instructions on product labels

Pay

Base pay range: $18.00 - $23.00 per hour. Starting pay may vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment.

Benefits

All full-time colleagues qualify for the following benefits starting on day 1, and part-time colleagues qualify for most benefits after meeting certain criteria.

  • Professional and Personal Growth
    • Multiple avenues to grow your career
    • Training and development programs available
    • Tuition reimbursement benefits (for full-time colleagues)
  • Health and Wellness
    • Health benefits including medical, dental, vision, disability, and life insurance
  • Savings and Retirement
    • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
    • Vacation days and sick days
    • Company-paid holidays and floating holidays
    • A company mindset that prioritizes health, safety, and flexibility

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