Tennis Shop Desk Staff

About the Role

The Country Club of Mobile is seeking detail-oriented and customer-focused Tennis Shop Desk Staff to provide exceptional service to our members and guests. This role involves managing the tennis shop operations, assisting with reservations, and ensuring a smooth experience for all tennis activities.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Manage tennis court reservations and ensure accurate scheduling.
• Maintain the tennis shop, including inventory, sales, and merchandising.
• Assist with member check-ins, equipment rentals, and guest services.
• Handle member inquiries, concerns, and requests promptly and courteously.
• Coordinate with tennis professionals and staff to support club events and programs.
• Process payments and maintain accurate records of transactions.
• Ensure the tennis shop and surrounding areas are clean, organized, and well-stocked.

Requirements

• Previous experience in customer service, retail, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Basic knowledge of tennis equipment, court operations, or tennis programs is a plus.
• Flexibility to work weekends, evenings, and holidays as needed.
• Professional appearance and demeanor.

Benefits

• Opportunity to work in a prestigious country club environment.
• Access to club amenities and facilities.
• Potential for growth and advancement within the organization.