Tennis Programs & Junior Development Coordinator

About the Role

The Tennis Programs & Events Coordinator will lead operations and development for the Tennis Center’s Tennis and Pickleball programs and events. The Coordinator will serve as a liaison to various clubs, leagues, renters, and community members to grow programs, increase community engagement, and enhance positive customer experiences. This role also leads all event planning and development for events hosted on Center grounds or events hosted to support the Tennis Center, as well as Junior tennis programming.

Responsibilities

• Coordinates, develops, and leads adult tennis and pickleball programming, including organizing and managing various tennis leagues and recreational activities.
• Plans, schedules, and facilitates tennis and pickleball drills, clinics, and instructional lessons for all levels.
• Ensures leagues, drills, and lessons are conducted safely, efficiently, and in accordance with Tennis Center policies and procedures.
• Monitors program participation, evaluates effectiveness, and recommends enhancements to improve the participant experience.
• Researches new ideas and trends and makes recommendations to the Director of the Tennis Center to implement new program offerings.
• Maintains program offerings by recruiting, selecting, hiring, and overseeing the performance of additional instructors.
• Collaborates with instructors and Tennis Center staff to coordinate schedules, events, and programs that support overall operational goals.
• Assists the Director of the Tennis Center with maintaining Tennis Center operations for seasonal members, including processing payments, maintaining membership records, and conducting outreach to cultivate patron engagement.
• Develops and implements strategies to increase awareness and utilization of Tennis Center programs and services.
• Serves as a liaison to USTA Leagues and Teams, as well as other organizations interested in hosting Tennis or Pickleball events for Juniors and adult players.
• Organizes events and tournaments for various organizations (USTA, UTR, ITF, WTA/ATP) or renters (high school tournaments), including developing event schedules, coordinating timelines, ensuring facility and equipment access, and assisting with staffing.
• Ensures compliance with league regulations, safety standards, and organizational policies.
• Evaluates event outcomes and implements continuous improvements to enhance participant experiences.
• Assists the Director of the Tennis Center in planning, coordinating, and leading fundraising events, community outreach initiatives, and revenue-generating social events, leagues, and tournaments.
• Develops promotional events and membership initiatives that drive revenue growth and customer retention.
• Builds and maintains relationships with patrons, members, and community partners to enhance positive customer experiences and increase community engagement.
• Assists with managing event budgets, logistics, and performance metrics.
• Collaborates with internal teams to create promotional materials, presentations, and communications to support fundraising campaigns and outreach activities.
• Assists with daily maintenance of the Tennis Center as needed.
• Assists the Director of the Tennis Center with scheduling and processing court rentals, pickleball rentals, and other coordination tasks for the Pickleball Club and Tennis Club teams.
• Coordinates USTA Junior Tennis team.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree or equivalent in experience.
• 3 years’ experience in event coordination, operations, and program planning.
• Prior experience playing tennis and pickleball.
• Valid Texas Driver’s License.
• Must be insurable under the university motor vehicle requirements.

Preferred Qualifications

• Prior coaching experience in tennis and pickleball lessons, camps, or clinics.
• Experience hosting athletic events and tournaments.

Skills

• Knowledge of event planning principles, practices, and project management techniques.
• Knowledge of Tennis and Pickleball rules, regulations, and skill-building.
• Knowledge of customer service principles and relationship management practices.
• Skill in organizational and project management with the ability to manage multiple events simultaneously.
• Skill in verbal and written communication.
• Skill in problem-solving and decision-making in fast-paced environments.
• Ability to build and maintain relationships with clients, vendors, sponsors, and stakeholders.
• Ability to coordinate all phases of event planning, implementation, and evaluation.
• Ability to work independently and collaboratively as part of a team.
• Ability to adapt to changing priorities and event requirements.
• Ability to supervise volunteers, temporary staff, or event personnel.
• Ability to work flexible hours, including evenings, weekends, and occasional holidays, as required by event schedules.

Physical Requirements

• Visual acuity to read information from computer screens, forms, and other printed materials.
• Able to speak clearly in conversation and general communication.
• Hearing ability for verbal communication via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing, reaching, flexibility, body movement for bending, crouching, walking, kneeling, and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

Work is indoors/outdoors and active, subject to schedule changes and/or variable work hours. This role is an on-campus, in-person position. The noise level in this work environment is usually moderate.