Temporary Staffing Pool (All Other Positions)

About the role

The Temporary Staffing Pool at Fayetteville State University (FSU) provides qualified candidates for temporary, short-term, and intermittent employment opportunities across various University departments. Individuals selected from this pool may be assigned to support administrative, operational, technical, customer service, academic support, programmatic, or specialized functions based on departmental needs. Assignments are designed to address staffing needs, support special projects, and ensure the continued delivery of services that advance the University’s mission. Assignments may vary in scope, duration, schedule, work location, and required qualifications.

Responsibilities

• Support departmental operations by assisting with projects, events, programs, and special initiatives.
• Maintain accurate records, reports, and databases in accordance with organizational procedures.
• Assist with organizing and coordinating meetings, training sessions, workshops, and other activities.
• Prepare correspondence, forms, spreadsheets, presentations, and other business documents.
• Perform technical, operational, or program support duties as assigned by the department.
• Assist with inventory management, supply tracking, and procurement-related activities.
• Follow established policies, procedures, and safety guidelines while performing assigned duties.
• Collaborate effectively with employees, supervisors, and stakeholders to meet departmental objectives.
• Operate standard office equipment and utilize applicable software systems and technology tools.
• Complete additional duties and special projects as assigned to support organizational needs.

Requirements

• High school diploma or equivalent; additional education and experience may be required depending on assignment.
• Ability to communicate effectively, both orally and in writing.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proficiency with standard office software and technology applications relevant to the assigned position.
• Ability to adapt to changing priorities and work environments.

Knowledge, Skills, and Abilities

Knowledge

• General office practices, procedures, and customer service principles.
• Basic recordkeeping, data entry, and document management processes.
• Office technology, including Microsoft Office Suite and related software applications.
• Organizational policies, procedures, and workplace safety standards.

Skills

• Strong verbal and written communication skills.
• Customer service and interpersonal skills with the ability to interact professionally with diverse populations.
• Organizational and time-management skills with the ability to prioritize multiple tasks and meet deadlines.
• Skill in operating computers, office equipment, and standard business software applications.
• Problem-solving and critical-thinking skills to address routine workplace challenges.

Abilities

• Ability to learn and apply organizational policies, procedures, and job-related requirements.
• Ability to work independently with minimal supervision and as an effective member of a team.
• Ability to maintain accuracy and attention to detail when completing assignments.
• Ability to establish and maintain effective working relationships with employees, supervisors, students, customers, and the public.
• Ability to adapt to changing priorities, work assignments, and departmental needs.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to follow instructions, complete assignments in a timely manner, and exercise sound judgment.
• Ability to perform the physical and mental requirements of the assigned position.

Preferred Qualifications

• Previous experience in administrative, customer service, technical, operational, or program support roles.
• Experience working in a professional, educational, governmental, or nonprofit environment.
• Specialized skills, certifications, or training applicable to specific assignments.