Temporary Shift Coordinator

GENERAL PURPOSE

Captures and supervises the use of the Community Center on a given shift to include operational functions, crowd control, safety and security.

SUPERVISION RECEIVED

Works under the general supervision of the Community Center Manager.

SUPERVISION EXERCISED

Provides general oversight to Community Center staff, community service workers, and volunteers working at the Community Center. Responsible for oversight of all patrons/customers of the Community Center to ensure compliance of all rules and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Observes behavior of the general public utilizing the Center to determine use of equipment, behavioral problems, violations of established rules, need for assistance, etc.
• Receives visitors, directs to activity location, and answers questions About Center Policies And Procedures.
• Reviews and ensures accuracy of daily deposits and shift paperwork.
• Maintains continuous monitoring of the Center to ensure compliance with rules, security, and use of equipment.
• Aids in hosting special events and programs by setting up and taking down tables and chairs, providing electrical sources, defining decoration limitations, disposal of wastes, etc.
• Prepares written reports on incidents, accidents, critical problems, rule violations, problems of employee performance, etc.
• Performs security checks.
• Opens and closes, locks and unlocks facilities as needed.
• Handles emergency situations in absence of Center Manager.
• Affords assistance with cashier/receptionist duties as needed.
• Supervises and helps with set ups of athletic facilities, i.e., volleyball nets, scoreboards, scorer tables, etc.
• Maintains and monitors a safety culture in accordance with City policy.
• Ensures compliance with safety policies by instructing individuals in proper safety procedures and/or reporting violations of safety policies.
• Participates in accident investigations as needed.

PERIPHERAL DUTIES

• Performs maintenance duties as needed, i.e., sweeping, vacuuming, dusting, wiping up spills, etc.
• Provides instruction in proper use of weight room equipment.
• Helps with Special Events and Activities.
• Helps with room setup and tear down for events and activities.

MINIMUM QUALIFICATIONS

• High School diploma or equivalent.
• Two years of supervisory experience.
• Must be at least 21 years of age.

Necessary Knowledge, Skills and Abilities

• Considerable knowledge of the equipment, facilities operation and techniques used in the operation of a community center.
• Working knowledge of cash registers, computers and word processing; working knowledge of modern office practices and procedures.
• Ability to establish and maintain effective working relationships with employees, supervisors, other agencies, participants, instructors, and the general public.
• Ability to communicate effectively orally and in writing.
• Ability to resolve conflict situations.
• Ability to read and follow a room set-up diagram.
• Ability to count money and perform cashier duties accurately.

SPECIAL REQUIREMENTS

• Must possess a valid drivers license at time of application (and maintain for duration of employment) and meet insurability standards under fleet insurance policy.
• Must have, or obtain, F first Aid and CPR certification within 8 weeks of hire.
• Ability to meet attendance requirements of position, which operates on nights, weekends, and holidays.

DESIREABLE QUALIFICATIONS

• Experience in organizing/assisting with special events, conference coordination and use of audio/visual equipment.
• Degree in Recreation, Counseling, Education, or related field.
• More than two years of experience in supervision of a comparable facility.

TOOLS AND EQUIPMENT

• Personal computer, including word processing.
• Cash register.
• Calculator.
• Copier/fax machine.
• Audio/visual equipment.
• Telephone.
• Mobile or portable radio.
• Automobile or pick-up truck.

PHYSICAL DEMANDS

May require standing, walking, bending, reaching, lifting, pushing, pulling, climbing stairs, and operating various tools and equipment.