Temporary Retail Merchandise Associate

About the role

Sierra at TJX Companies offers a dynamic retail environment where you’ll deliver excellent customer service, maintain store standards, and support team goals. Location: Sierra Store 0066, East Hanover, NJ.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross‑trained to work in multiple store areas as needed.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures.
• Accurately process and prepare merchandise for the sales floor.
• Initiate and participate in store recovery as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in overall store maintenance/cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking and responding appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service/hours requirements)
• Medical/dental/vision coverage
• Health Savings Account (HSA)
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

Pay

Starting pay range: USD $15.92 to $16.42 per hour; actual starting pay determined by relevant skills, qualifications, and experience.