Temporary PIC

About the role

At CVS Health, Temporary PICs play a critical role in cultivating a culture of excellence in their respective pharmacy. They lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities.

Responsibilities

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
• Safeguarding prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
• Proactively offering and delivering immunizations to keep patients healthy; supporting Pharmacy Technicians to learn to immunize
• Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs)
• Supporting access to care and helping to improve patient outcomes through pharmacist-delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowering the pharmacy team to provide holistic care at every step in the patient care journey
• Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Requirements

• Active Pharmacist License in the state where the Store is located
• 1-2 years of experience as a Pharmacist
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Qualifications

• Attention and Focus: Ability to concentrate on a task over a period of time; ability to pivot quickly from one task to another to meet patient and business needs; ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner; notice and understand patients’ reactions, and respond appropriately; utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues; utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options

Skills

• Flexibility for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Regular and predictable attendance, including weekends

Benefits

The typical pay range for this role is $60.00 - $76.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.