Temporary Payment Analyst, ICHRA Operations

About the role

We’re looking for a Payment Analyst, ICHRA Operations to join our ICHRA Operations team. This individual will be primarily focused on ensuring our ICHRA members’ monthly premium payments are made to carriers timely and accurately.

Responsibilities

• Maintaining monthly payment reporting
• Submitting payments
• Sets up autopay
• Outreaches to carriers for payment issue resolution
• Research member-level payment issues and coordinating resolution
• Monitor monthly ongoing carrier payments
• Manage SEP (Special Enrollment Period) carrier payments and autopay setup
• Maintain SOPs for carrier payments
• Cookordination with other Operation teams to make sure Gravie’s clients are set up properly in Gravie’s systems
• Execute and track carrier-level binder payments, ensuring accuracy and timeliness
• Onboard new Easy Enroll carrier payment processes

Requirements

• College or University Degree or equivalent work experience
• 1+ year of relevant work experience preferably in financial operations, payments, or health benefits administration
• Proficient in Excel and technology (V-lookups; pivot tables, etc.)
• Ability to work in cross functional teams to provide solutions
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent organizational and time management skills
• Able to work independently while meeting deadlines and deliverables
• Strong communication skills to effectively liaise with carriers and internal teams

Qualifications

• Ability to work independently while meeting deadlines and deliverables
• Strong communication skills to effectively liaise with carriers and internal teams

Skills

• Detail oriented
• Problem solving
• Attention to detail
• Organizational skills
• Communication skills

Benefits

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.