Temporary Part-time Sales Associate, Flagship Store NYC (SoHo)
About the role
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About the role
Join New Era during our peak retail season as a Temporary Part-Time Sales Associate at our NYC Flagship Store in SoHo. This temporary opportunity is designed to support increased customer demand from late October through early January. As a Temporary Part-Time Sales Associate at New Era’s NYC Flagship Store in SoHo, you play a vital role in delivering an exceptional customer experience and bringing the New Era brand to life. You’ll engage authentically with customers, support daily sales goals, and help create a welcoming, energetic environment on the sales floor. Your passion for people and product will help build lasting connections and memorable shopping experiences that reflect the spirit of New Era.
Responsibilities
- Deliver outstanding, personalized service to every customer
- Demonstrate deep knowledge of New Era products to help customers find the right fit and style
- Address customer questions and concerns with professionalism and positivity
- Maintain productivity and performance expectations as outlined by store leadership
- Support in-store initiatives related to brand activations, community events, and high-traffic retail operations
- Meet or exceed personal sales goals by actively engaging customers and promoting current promotions or featured products
- Support the store team in achieving overall sales targets through effective teamwork and communication
- Maintain visual and merchandising standards by restocking, folding, and organizing displays as needed
- Follow daily store operational procedures, including POS transactions, returns, and exchanges
- Contribute to a clean, organized, and inviting store environment by completing regular housekeeping duties (e.g., sweeping, trash removal, etc.)
- Participate in regular product trainings and team meetings
- Follow all company policies, procedures, and operational standards
- Maintain compliance with New Era Cap timekeeping, attendance, and scheduling policies
- Adhere to loss prevention, safety and security guidelines
- Works collaboratively with the store team and may step in to support other functions and areas of the store as needed to meet customer and operational needs
- Keep all sensitive matters confidential
- Other duties as assigned
Requirements
A minimum of four (4) years of retail sales/cashier experience. Strong interpersonal and communication skills with a focus on customer experience and sales performance.
Skills
- Ability to identify customer needs and match them with the right products to drive sales
- Confidence in communicating product value and promotions to boost performance
- Strong interpersonal skills with the ability to build rapport quickly
- Patience and professionalism in handling returns, questions, and concerns
- Perform regular store maintenance tasks, such as sweeping, vacuuming, emptying trash, and cleaning, to maintain a welcoming store environment.
- Comfortable performing physical tasks, including climbing ladders, bending, squatting, kneeling, and lifting or carrying up to 30 lbs
- Ability to stand and move throughout the store for extended periods of time
- Ability to safely operate store equipment, including Heat Seal and Hat Blocking Machine
- A collaborative mindset, with the ability to work closely with the Store Manager and team members to achieve goals
- Willingness to take on a variety of tasks and adapt in a fast-paced retail environment.
- Support a respectful, inclusive, and collaborative work environment
Pay
The hourly rate for this posted position is $19.00 per hour and pertains to candidates located in New York City. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.
Schedule
Availability to work flexible hours, including weekends and holidays from late October through early January. The retail store operates Monday through Saturday from 10:00 a.m. to 8:00 p.m., and Sunday from 11:00 a.m. to 7:00 p.m. Please note that store hours may be adjusted based on business needs, including customer demand and in-store events.
We must ensure we didn't repeat job title as heading. We didn't. We removed boilerplate like "Apply to join New Era's team!" maybe that's part of About the role? Actually that line is generic call to action; we could include it in About the role? It's not substantive about role; it's application instruction. The instruction says remove application instructions. So we should omit "Apply to join New Era's team!" and maybe "Onsite" etc. Also "Travel Requirement The location for this position is 100% on-site in New York, NY0% to 5%; domestic and/or global" seems garbled. We should drop that. Also "Onsite" at end. We kept the schedule info. Check for any leftover boilerplate: "New Era Cap, LLC. is an international lifestyle brand..." That's company description; could be part of About the role? Might be considered background but not specific to role. The instruction: "Prefer a few substantive sections over many thin ones." Could we include that as part of About the role? It's about the company, not the role. Might be considered boilerplate but it's descriptive of the brand; could be relevant to role context. However the instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. It's company overview. Might be okay to keep as part of About the role. But we already have a paragraph about the role; we could prepend company description. However the instruction says "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." So we can include company description in About the role paragraph. Let's incorporate the first paragraph: "New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo