Temporary Part-Time Residential Community Safety Officer (RCSO)

This is a part-time, temporary position that assists the Department of Public Safety (DPS) in maintaining safe access in campus residential halls.

Requirements

• High School diploma or GED required.
• Previous experience in a collegiate setting is preferred.
• Must possess a valid New York State identification.
• Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
• Successful completion of a Field Training Program.
• Able/willing to work evening, day and afternoon shifts, including weekends and holidays.
• Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
• Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.

Skills and Knowledge

• Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
• Ability to be creative and innovative in solving issues and problems.
• Experience with Windows based computer systems and email needed.
• Exceptional customer service skills, with assertive, yet helpful personality necessary.
• Written communication skills needed, including legible and/or typed (computer) forms of communication.
• Ability to read, comprehend, and follow policies and procedures essential.
• Attention to detail, focus and alertness required.

Responsibilities

• Validate access at designated residential living center doors during specific scheduled hours.
• Validate the IDs of all persons entering the residential facility utilizing a Windows based computer and related access control card reader technology.
• Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
• Effectively communicate with non-authorized visitors regarding the University’s access policies.
• Use sound judgment and reasoning when faced with questionable or ambiguous situations.
• Be responsible for accurate time reporting.
• Prepare reports regarding unauthorized access, including creating incident reports and judicial complaints.
• Utilize standard portable radio communication to report incidents to Public Safety.
• Foot patrol may be required.
• Other duties as assigned.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries.

About The Syracuse Area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.