Temporary Part-Time Implementation Consultant I

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture by developing tools that go beyond basic HR automation to meet the expectations of the modern workforce.

About the role

This is a 100% in-office, part-time, temporary role based at our Rochester, NY location. Remote or hybrid work is not available. Candidates must be able to work on-site during designated work hours.

The Implementation Consultant I serves as a strategic partner for clients with moderately complex needs. You’ll lead consultative discovery sessions to design customized system configurations that drive efficiency and maximize value. With a focus on accurate data conversion and seamless client onboarding, you'll balance legacy data, validate configurations, and provide proactive support throughout implementation.

Responsibilities

• Act as a trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication.
• Provide smooth transition and post-implementation support, including system maintenance and issue resolution based on client feedback.
• Assist clients in data migration, data mapping, and data validation to ensure accurate and complete data integration into the HCM software.
• Collaborate with clients to gather and analyze business requirements related to HCM functions (e.g., payroll, HR, time, and labor).
• Review system configurations with clients to align the software with their needs and expectations, ensuring optimal utilization of system capabilities.
• Collaborate with internal cross-functional teams, including sales, product SMEs, and project managers, to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary.

Requirements

• 1+ years of experience in a customer service or customer-facing role.
• A bachelor’s degree is strongly preferred; however, candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM, will also be considered.
• Strong interpersonal, verbal, and written communication skills with a customer-focused mindset.
• Proficiency in Microsoft Office, with a strong emphasis on Excel (e.g., VLOOKUP, Pivot Tables, data manipulation, and analysis).
• Ability to adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes.
• Resourcefulness and problem-solving abilities to overcome obstacles and find creative solutions.
• Project management skills to handle multiple projects concurrently, prioritize tasks, manage timelines, and meet deliverables on time.
• High level of organization and attention to detail to meet client deadlines and achieve successful outcomes.

Pay

The base pay range for this position is $19.85 - $28.36 per hour, depending on job-related knowledge, skills, and experience.

Benefits

This position offers a full range of benefits. For details, visit Paylocity’s careers page.