Temporary Outreach Clerk

About the Role

Researches and develops opportunities to expand the Alternative Dispute Resolution (ADR) services and programs offered by the Department, primarily with groups funded or supported by the USDA. Performs program development activities for assigned projects and identifies potential initiatives. Creates and maintains a database for outreach purposes. Educates citizens and organizations about dispute resolution and mediation through meetings, presentations, and telephone communication. Requires excellent verbal and written communication skills, public interaction, and up to 50% overnight travel throughout Texas.

Responsibilities

• Develops opportunities for presentations to USDA-funded or supported groups
• Establishes sponsorships and collaborations for outreach activities
• Delivers public presentations
• Provides detailed reports on collaborations, meetings, and presentations to supervisors
• Monitors agricultural and rural Texas trends via media and publications
• Assists with annual USDA mediator training
• Submits presentation summaries
• Types letters, reports, orders, and communications
• Gathers and maintains data for reports
• Supports marketing, educational, and promotional activities
• Attends meetings and training sessions
• Responds to inquiries
• Conducts research for projects
• Travels to scheduled appointments
• Completes annual mediator continuing education
• Mediates as needed
• Performs other assigned duties

Qualifications

• Prefer college graduate or equivalent job-related experience
• Trained mediator or ability to complete Basic Mediation Training within the Department
• Good communication, organization, and public interaction skills
• Ability to prioritize tasks
• Valid Texas driver’s license, auto insurance, or alternate transportation
• No convictions for Crimes of Moral Turpitude

Skills

• Knowledge of rural Texas and/or agricultural activities (preferred)
• Excellent written and verbal communication skills
• Strong grammar and vocabulary
• Public speaking experience
• Research skills using multiple sources
• Proficiency in office procedures and equipment
• Computer software proficiency
• Ability to learn ADR and USDA services
• Organizational and multitasking abilities
• Self-motivated team player
• Follows oral and written instructions
• Maintains effective working relationships

Physical Requirements

• Regularly sits, uses hands, and reaches
• Frequently talks, hears, stands, walks, and crouches
• Lifts/moves objects up to 50 pounds (e.g., boxes, suitcases)
• Pushes carts up to 200 pounds
• Reaches heights up to eight feet for setups
• Near and far vision with focus adjustment
• Extended periods of wakefulness and driving
• Moderate noise level environment

Reasonable accommodations may be made for individuals with disabilities.