Temporary Office Assistant II/III Pool (Blythe, CA)

About the Role

The County of Riverside Temporary Assignment Program is seeking skilled and motivated individuals to serve as Temporary Office Assistants II/III in various departments. This is an excellent opportunity to contribute to a dynamic team that supports vital public services throughout the county. A candidate pool will be established to fill current and future vacancies in the Blythe, CA area only.

Key Responsibilities

• Demonstrating empathy and maintaining strict confidentiality with clients
• Managing and routing incoming calls with professionalism
• Performing high-volume data entry, filing, and document scanning

Note: Positions within the District Attorney's Office and Probation department require a law enforcement background investigation, which includes a detailed questionnaire, an interview with a background investigator, and submission of multiple references.

Bilingual Advantage

We’re especially seeking candidates fluent in Spanish! Bilingual applicants will be required to pass a language proficiency exam and, if selected, will receive an additional incentive for their skills.

About TAP

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis. Temporary (Temporary Assignment Program - TAP) positions are compensated at an hourly flat rate and are At-Will assignments.

Examples of Essential Duties

Office Assistant II

• Assist the public by referring them to sources of information, giving out standard forms, explaining how to complete them, and answering requests for factual information.
• Insert and extract materials from subject matter files, classify material by nature of subject matter, and prepare new file folders as needed.
• Maintain informational or operational records; answer telephone and assist callers by providing information, taking messages, or routing calls to others.
• Type a variety of information such as statistical and budgetary tabulations, reports, manuscripts, contracts, pamphlets, letters, charts, and other documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
• Utilize formerly recorded material to create new documents or files, incorporating all revisions; independently set up formats for reports, files, letters, and dual and multi-column documents.
• Gather information from a variety of source documents; establish and revise glossaries utilizing stored keystrokes; create multi-page documents with headers and footers; set up merged documents.
• Compile, store, and maintain a system of information retrieval on tapes or disks; edit copy for errors; compose routine letters on factual subjects; make out bills, abstracts, orders, notes, permits, licenses, etc.
• Receive fees when the amount is readily obtainable by simple computations or from fixed schedules; prepare receipts and accounts for money.
• Compare a variety of documents such as purchase orders, receival slips, and others to make extensions, batch totals, and to check for mathematical accuracy and general completeness.
• Post data, types, encode, and transmit alphanumeric and numeric data from source documents; key in commands to locate files; enter, store, retrieve, and delete information in order to update records and/or databases.
• Serve as a receptionist and schedule appointments; as a secondary responsibility, may operate a telephone switchboard.

Office Assistant III

• Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology, and various applicable laws.
• Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required.
• Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, laws, policies, or procedures.
• Compile a variety of narrative and statistical reports, which requires locating sources of information, devising forms to secure the data, and determining proper format for finished reports.
• Design or revise office forms; set up and maintain complex filing systems.
• Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data.
• Type a wide variety of complex material such as difficult statistical and budgetary tabulations, highly confidential reports and letters, priority manuscripts or contracts, and other specialized documents.
• Develop automated files and maintain the storage of tapes and disks; develop and revise standardized formats for documents for the department; operate peripheral equipment.
• Isolate and resolve equipment and procedural problems; perform backup of systems and maintain archived record library and reference logs; serve as technical expert on the operation of information processing equipment.

Minimum Qualifications

Office Assistant II / TAP Rate: $17.9705

Experience: Any combination of education and experience that would provide the knowledge and abilities listed below.

Knowledge of: Correct grammar, spelling, and punctuation; office procedures, including preparing correspondence and reports; filing, indexing, and cross-referencing methods; principles, methods, and equipment used in information processing.

Ability to: Perform clerical work and quickly learn the specific operation of the office; make decisions in standard procedural matters without immediate supervision; prepare and maintain accurate records and reports; make arithmetic calculations rapidly and accurately; understand and follow written and oral instructions; establish and maintain effective working relationships; operate a variety of standard office equipment.

Office Assistant III / TAP Rate: $18.4689

Option I: Two years of clerical experience.

Option II: Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment. One year of clerical experience.

Option III: Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. One year of clerical experience.

Knowledge of: The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing, and operating standard office equipment.

Ability to: Understand the capabilities and applications of information processing equipment considering the requirements of the unit; use initiative and judgment in setting up formats for a variety of documents; provide guidance to and train staff; proof and correct copy into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; establish and maintain effective working relationships.

Other Requirements: Skill to type 40 words per minute may be required.

This classification's rate of pay will be set in accordance with California Senate Bill 525 requirements for applicable departments.

Supplemental Information

For questions regarding this position, please contact Daniel Kimbrough at 951-955-1695 or at dkimbrough@rivco.org. For general inquiries, please allow up to two business days to receive a response.

Veteran's Preference: The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. For complete details, review the Veterans Preference Policy, C-3.

Reasonable Accommodations: The County of Riverside is committed to providing reasonable accommodation to applicants as required by the ADA and FEHA. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position.

Proof of Education: If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date.

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs.