Temporary Nature Center Weekend Assistant

About the Role

Mecklenburg County Park and Recreation is hiring a Temporary, seasonal Recreation Assistant within our Nature Preserves and Natural Resources Division. This position will be based at Quest at Latta Nature Preserve and will assist staff in providing nature programming and ensuring a positive customer experience for all visitors. Additionally, the role involves assisting with overall operations of the facility as needed.

This temporary position will work weekends only during the fall, specifically Saturday from 9:00 AM to 5:00 PM and Sunday from 1:00 PM to 5:00 PM. By applying to this position, you are eligible to be considered for similar roles at other Park and Recreation locations if they become available.

Responsibilities

• Provide customer service and handle funds in a park facility through telephone, emails, website, social media, and in-person interactions for information, program registration, center daily use, and rentals.
• Ensure the safety of participants/spectators and administer first aid when necessary.
• Enforce rules and regulations.
• Collect fees and take registrations for recreational programs and facility rentals.
• Assist in light maintenance of facilities and recreational areas.
• Assist with various recreational programs for all ages.
• Handle inquiries and complaints from the public.
• Assist with special events and field trips.

Requirements

• High School Diploma or equivalent.
• Valid North Carolina or South Carolina Driver’s License and County Driving Privileges.
• CPR/First Aid certification.
• General knowledge of various computer applications including Microsoft Office Suite.

Skills & Abilities

• Recreational programming and instruction: Applying classroom knowledge through hands-on activities, developing and enforcing classroom rules and safety procedures, managing multiple tasks concurrently, and organizing and presenting demonstrations in area of specialization.
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to new work structures, processes, requirements, or cultures.
• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided.
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and the organization’s needs.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.

Work Environment

Moderate noise is typical for the work environment for this job.

Schedule

This position works weekends only during the fall: Saturday from 9:00 AM to 5:00 PM and Sunday from 1:00 PM to 5:00 PM.