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Jobs · OTHR · New York

Temporary Member Service Representative- Elmira, NY

Visions Federal Credit Union · Elmira, NY · 2 wk ago
On-siteOTHR$17.3/hrFull-time

About the role

Visions Federal Credit Union is looking for Temporary Member Service Representatives to join our branch team in Elmira, NY. In this frontline role, you’ll help create a positive member experience by assisting with everyday transactions, providing friendly and professional service, and supporting members with accuracy, care, and attention to detail. Location: On-site at our Elmira Branch located at 303 N Main Street, Elmira, NY. At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration-related support for this position.

Responsibilities

  • Deliver friendly, professional service while assisting members with routine transactions and account-related needs.
  • Process transactions accurately and efficiently while maintaining confidentiality and following established procedures.
  • Create a welcoming, member-centered experience that reflects Visions’ commitment to service.
  • Communicate clearly, answer questions, and help connect members with appropriate resources or support.
  • Maintain attention to detail while balancing service, accuracy, and efficiency in a fast-paced branch environment.

Requirements

  • High school diploma or equivalent experience.
  • Previous teller, cash handling, customer service, or member service experience is a plus.

Qualifications

  • Comfort using Microsoft Office programs and standard office equipment.

Skills

  • Strong communication, interpersonal, and service skills.
  • Ability to stay organized, manage time effectively, and adapt to changing priorities.
  • Attention to detail and the ability to perform basic math functions.
  • Commitment to following credit union policies, procedures, and applicable state and federal requirements.

Pay

$17.30 per hour.

Schedule

Temporary, full-time, 40 hours per week. Regular shifts Monday through Friday, 8:30 a.m. to 5:30 p.m., with rotating Saturday shifts from 8:30 a.m. to 12:30 p.m. Position expected to run through the end of March 202

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