Temporary - Medical Assistant or C.N.A. - 24 Hours - CHC Stamford

About the role

Part‑time, Temporary role: Tuesdays, Wednesdays and Fridays 8 am‑5 pm. Occasional evening shift 10 am‑7 pm, occasional Saturdays 8 am‑12 pm. Provides clinical and technical support for primary care providers, implements planned care items using electronic tools, monitors equipment, performs clinical testing per OSHA and CLIA standards, liaises with patients, families, specialists, and the health‑care team, and ensures continuity and coordination of care in a patient‑centered medical home.

Responsibilities

• Apply evidence‑based guidelines from major regulatory and specialty groups; perform pre‑visit preparation for all primary care patients.
• In collaboration with the primary care nurse and provider, conduct “e‑huddles” using the Planned Care Dashboard to ensure complete visits.
• Prepare patients for telehealth visits, guide them on video technology, and manage virtual sessions for multiple providers using Zoom (setup virtual exam rooms, admit patients, pre‑visit prep).
• Support clinical teams in collecting paperwork, requesting records, scheduling follow‑up visits, and other administrative tasks.
• Collaborate with providers, clinical and clerical staff to facilitate appropriate telehealth patient flow.
• Prepare patients for provider visits using established criteria (sick, PE, WCC, etc.).
• Accurately document chief complaint and results from evidence‑based screening tests.
• Accurately perform and document patient vital signs.
• Independently and accurately perform CLIA‑waived tests, EKG, hearing & vision tests.
• Prioritize work responsibilities daily to decrease waiting time.
• Appropriately schedule tests and referrals for specialty care per provider orders in a timely manner.
• Maintain a clean, orderly, safe working environment; oversee maintenance of supplies and document in medical logs.
• Setup and stock exam rooms and clean rooms at end of each day worked.
• Adhere to infection control standards, follow Universal Precautions and agency safety policies.
• Maintain yearly CPR certification as required for all clinical employees.
• Exhibit excellent customer service skills to external and internal customers, focusing on quality of care and teamwork.
• Comply with agency‑mandated in‑service training workshops (EOC, Working Safely, Abuse, etc.).

Qualifications

• High school diploma or equivalency.
• Completion of a Medical Assistant course from an accredited/recognized school (required for vaccine administration).
• Medical Assistant board certification/registration, required or obtained within 90 days of hire.
• Active CNA certification in the state of Connecticut (CNAs must be willing to attend a Medical Assistant Program to transfer to a full‑time role).
• EKG use, appointment scheduling, word processing and computer skills, familiarity with medical testing procedures.
• Sound organizational skills and accuracy at all levels.
• Prior demonstrated excellent communication and customer service skills.
• Team‑focused with demonstrated leadership qualities.
• Current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification; acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification.

Skills

• Bilingual (preferred).
• Expert