Temporary Key Holder

Role Overview

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management
• Responsible for ensuring loss prevention procedures are followed according to protocol
• Handle transfers in absence of management

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, College degree preferred
• Able to work open availability including nights, weekends, and holidays
• Fluent in English and Spanish

Physical Requirements / Working Conditions

• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Pay

Expected Hourly Range: $22 - $26. Salary will be determined based on relevant skills and experience.

Benefits

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones.

• Company sponsored health, dental, drug, and vision programs
• Income protection solutions including life insurance, disability benefits, and the RRSP program with employer match
• Paid time off
• Maternity leave top-up program
• Access to the employee assistance program
• Volunteer days off to support initiatives that drive change in local communities