Temporary Field Service Animatronic Technician (Redmond - Fairwood)

About the role

At Spencer’s and Spirit, we are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!” Our culture is inclusive, passionate, resilient, and values differences—embracing all as One Team with One Goal. We lead and own our business success through collaboration, innovation, and a commitment to integrity, fairness, respect, and transparency.

Responsibilities

• Leverage engineering expertise and animatronics knowledge to inspect, maintain, and repair ISE animatronic displays and accessories across multiple store locations.
• Ensure visual and operational standards are upheld to enhance the guest experience and drive sales.
• Collaborate with store teams and managers to troubleshoot animatronic and other store operations issues, conducting timely repairs to minimize damage discard rates.
• Travel to assigned store locations for scheduled maintenance and urgent repairs.
• Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance.
• Perform preventive maintenance to minimize downtime and extend equipment lifespan.
• Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests.
• Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts.
• Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements.
• Submit expense reports using the expense application.
• Use Excel and file organization to track and maintain completed work and outstanding issues.
• Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals.
• Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team.
• Participate actively in daily and weekly team calls.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required; 4-year college degree preferred.
• 1+ year of experience with Spirit Halloween preferred.
• Proficiency in Microsoft Office (Word, Publisher, and Excel).
• Ability to travel extensively.
• Self-starter with excellent communication skills.
• Detail-oriented with proven ability to understand and interpret visual presentation directions.
• Mechanical/engineering experience to handle repairs in a timely fashion.
• Ability to work independently as well as in a team environment.

Pay

$25.00 per hour.