Temporary Customer Service Representative

Responsibilities

• Involves customer service-oriented work and includes managing the front desk of the centers
• Unlocking rooms for classes, rentals and community groups scheduled to use the location assigned
• Setups, breakdowns, stacking of tables and chairs and taking out trash are examples of some of the physical work that is required
• Handling registration of classes, printing of rosters, room schedules and class evaluations
• Taking care of reserving facilities, answering phones and inquiries from the public
• Interacting with prospective clients, showing the premises and answering questions regarding rental of the facilities
• Operating audio-visual equipment for potential rentals
• Checking rooms and locking up after use
• Custodial duties and helping out with special events as needed
• Greeting public in a friendly manner and offering assistance as needed upon entering facility
• Unlocking rooms for classes, rentals and community groups scheduled to use the assigned location
• Setting up, breaking down, stacking of tables and chairs and taking out trash for private rentals
• Handling registration of classes, printing of rosters, room schedules and class evaluations
• Meting with customers to review rental policies and procedures and reserve facilities and equipment for private rentals
• Answering phone calls and emails in a timely manner to address any inquiries from the public
• Giving tours of rental venues and answering any questions regarding the venue of interest
• Operating audio visual equipment for private rentals or City use
• Able to be the first to open a building to the public as well as the last to close and secure a building in the evening
• Performing custodial duties and helping out with special events as needed

Requirements

• Graduation from high school or GED
• Necessary knowledge, skills and abilities: Knowledge of Microsoft Office and the ability to learn various software as needed. Ability to deal courteously with the public, communicate effectively orally and in writing and ability to work unsupervised.
• Requires ability to frequently lift and/or move up to 60 lbs. and occasionally lift and/or move more than 75 lbs.

Qualifications

• Ability to work unsupervised

Skills

• Microsoft Office

Benefits

(Not specified)

Pay

• Hiring Range: $17.00 - $24.00 per hour

Schedule

• Primarily Fridays, Saturdays, and Sundays (5 – 10 hours daily)
• Weekday hours as needed